Senior Director, Entity Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Reporting to the VP, PayPal Pte. Ltd. CEO and Global Entity Management (GEM), the GEM Leader for Mexico will provide leadership for PayPal Mexico legal entities. This leader will be responsible for the governance and regulatory agenda for the legal entity structure.

The GEM Leader for Mexico may also sit on international subsidiary Boards and will help foster strong internal and external relationships, enabling an experienced international team to execute with excellence. The successful candidate will possess strong commercial acumen, business partnering skills and quickly demonstrate an understanding of PayPal’s core businesses. With strong leadership and functional experience, this leader will possess a track record of supporting and advising a sizeable international business.

The GEM Leader for Mexico will keep abreast of industry trends, develop deep relationships both internally and externally and ensure PayPal’s products and services continue to be relevant and delivered in a manner that suits the needs of the market whilst adhering to local rules and regulations. The GEM Leader will also serve as an ambassador and advocate for the international business, particularly in Mexico, maintaining the organization’s external brand and managing external stakeholders, including clients, governments, and regulatory bodies.

Job Description:

Responsibilities:

• Provide governance and legal entity oversight of Mexico to support the development of PayPal’s business, organization, employees, and brand.
• Support the execution of strategic regulatory engagement plan for Mexico to continually uplift the relationship with key regulatory agencies.
• Function as the senior leadership representative during onsite audits and discussions with regulators on critical issues.
• Help drive legal/regulatory advice on potential growth initiatives and be accountable for the impact on legal entity management.
• Enable the business to move quicker by streamlining processes and ensuring control functions are suitably able to support commercial objectives.
• Ensure the entity has clear and open communication channels back to head office.
• Provide leadership that encourages the management team to further coalesce into a high-performing, unified whole.
• Promote PayPal’s internal and external image and reputation internationally.
• Attract, motivate, develop, and retain superior executive talent.
• Build effective, trust-based, working relationships with Head Office, the local Boards, Regulators, Government, Industry bodies and other key stakeholders.
• Establish and maintain strong contacts with key officials, including legal, legislative, regulatory and law enforcement individuals and organizations.
• Monitor and track legislation and regulatory initiatives impacting PayPal.
• Support crisis management matters with management.
• Understand and support local licensing requirements to ensure appropriate compliance with the obligations and how it can enable strategic business objectives for Mexico.

Qualifications:

• 15+ years’ experience including prior experience as a General Manager / Chief Operating Officer or functional executive, in an international leadership team of a significant financial services business of scale and complexity or in related regulated industries.
• Experience interacting with independent Boards and Regulators.
• Familiarity with the Mexico markets, coupled with perspectives from working in a matrixed environment. Ideally this leader would have experience working for a US multi-national at some stage in their career.
• Knowledgeable about competitive forces within and outside of the industry.
• Track record of driving results for an organization.
• BS/BA Required
• Masters/MBA Preferred

Capabilities:

• Financially astute and knowledgeable about regulated businesses.
• Personal authority and gravitas to have impact and influence at the top level with regulators, business leaders and other key opinion formers.
• Maintain an ambitious yet balanced focus on performance, financial results, client satisfaction, and organizational well-being.
• Strong analytical skills and able to make clear and well-judged decisions in the face of uncertainty.
• Commitment to grow and improve the business in a way that is sustainable, measurable, and long term.
• Anticipates current and future customer needs within a climate that is rapidly changing and being disrupted.
• Inspires and encourages entrepreneurial drive and innovation in the organization.
• Pragmatic, collegiate, courageous, and balanced; ability to both challenge and support.

Interpersonal:

• The interpersonal skills to build mutually respectful, trust-based relationships with head office executives, local boards, and other stakeholders.
• Comfortable managing ambiguity.
• Cultural sensitivity to operate effectively across a diverse international network.
• Demonstrate clear communication and a high-level of emotional intelligence; be a thoughtful listener, exhibiting wisdom and strength when necessary.
• Resilient, self-confident (but not arrogant), able to handle being in the spotlight, calm in a crisis and decisive under pressure.

Leadership and Diplomacy:

• Able to create and articulate an inspiring vision for the organization.
• Track record of attracting and recruiting diverse top talent. Should motivate and develop the team, delegate effectively, celebrate diversity within the team, and manage performance.
• Lead through change and acts as a role model for new ways and standards of working being open, dependable, and connected.
• Demonstrates experience of guiding boards through strategic change.

Business Partnering/Influence:

• Adaptable to changes in the financial services and technology sectors giving the evolving competitive and regulatory environment.
• Ability to understand, empathize and influence within the challenges and opportunities that lie ahead for PayPal.
• Naturally connects and builds strong relationships with others, demonstrating emotional intelligence and an ability to communicate clearly and persuasively.
• Able to influence senior leaders with different views and management styles. Will connect with the Head Officer Management team and be able to work in a matrix environment, whilst respecting boundaries.

Executing for Results:

• Ability to set clear and challenging goals while committing to the organization to improve performance; tenacious and accountable in driving efficiencies and results.
• Comfortable with ambiguity and uncertainty; the ability to adapt and lead others through complex situations.
• A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions; someone who takes smart risks.
• A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner.

Background / Technical Skills:

• Demonstrate a broad understanding of PayPal’s overall value proposition.
• Excellent regulatory relationships and understanding.
• Technical credibility across a broad range of functions.
• Ability to help navigate complex legal entity structures and partnerships. Will understand the nuances of operating internationally, particularly in Mexico.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.