Senior Data Analytics

Job Description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Data Analytics.

Wholesale is a team of a variety of middle and back-office roles which support the frontline activities of our Commercial Banking (CMB) and Global Banking (GB) businesses.

We work closely with the businesses, GTS and GPS product areas, dedicated Operations and Technology teams in DBS and support partners in Global Functions to deliver exceptional customer journeys, enable growth and increase efficiency through innovation.

We’re committed to building a community where our people feel valued, have interesting and challenging work, and a culture of curiosity, learning, innovation, inclusivity and collaboration.

Wholesale Data, Analytics & CRM is a world class “data-driven” organization that provides trusted data insights and packaged consumable insights to deliver business value and great customer experience.

Main Activities:

• Lead a highly skilled, multi-disciplinary team of data, analytics, technology, and delivery professionals to deliver advanced data and analytics solutions.
• Drive the deployment of global strategic initiatives and delivery framework across WDAC.
• Work closely with data, analytics and technology teams across the business, shaping solution designs that meet business needs as well as aligning to the broader strategic Data & Analytics and CMB/GB objectives.
• Work directly with various stakeholders across multiple geographies, such as technical discipline leads, data scientists, data engineers and data analysts to produce accurate delivery estimates and manage the transition from analysis to successful delivery.
• Define Agile project working approach and enforce all team members to follow the same methodology.
• Ensure awareness, involvement, and support from key stakeholders by building strong pod teams and maintaining robust communications on the project status throughout its lifecycle.
• Ensure risks and issues are identified, managed closely, and remove project blockers from the team.
• Make key decisions to ensure the successful implementation of all initiatives.
• Support the delivery production line such as definition, implementation and testing, ensuring deliverables meet business requirements and are fit for purpose.
• Drive all stakeholders to deliver on time and to the required quality standards.
• Critical in ensuring delivery of outcomes take place when initiatives involve multiple workstreams.
• Ensure cross-team delivery plans exist which represent an achievable commitment based on the capacity of available resources and consideration of internal and external dependencies.

• Enforce Data/Business Analysis, Delivery Management principles in Global / Regional businesses covering Customer analytics/ Product analytics/ Portfolio analytics etc.
• Manage effective and enduring relationships with various stakeholders to understand, recommend and drive delivery against business agenda.
• Work with and liaise with data analytical teams across multiple functions to share knowledge and best practices.
• Manage and work with real-time data to generate decisions on prospects, features for ongoing delivery processes.
• Manage integration of on-premises solutions to the global blueprint.
• Guide and lead team members from a functional perspective and help them build up a strong culture of delivery and professionalism.

• 12-14+ years of proven experience in project management or delivery management, with a focus on large-scale projects or programs or relevant experience.
• A degree in MBA with a bachelor’s in engineering / master’s degree in economics, Mathematics, Statistics or other numerical discipline, equivalent with relevant work experience in Data related technologies.
• Strong analytical skills with business analysis experience or equivalent. Knowledge and understanding of financial services/banking operations preferred.
• Highly adaptable and ability to approach things differently to achieve goals.
• Proficiency in project management software/tools and MS Office Suite.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong written and verbal communication skills. Ability to effectively communicate complex concepts and ideas.
• Strong track record of delivering on high value/critical projects.
• Effective communication, interpersonal skills, and experience at stakeholder management with the ability to build strong relationships with internal and external stakeholders.
• Ability to manage multiple projects, stakeholders, identify scope of improvement and provide efficient data-driven solutions.
• Strong analytical and curious mindset and ability to deliver despite multiple challenges.
• Proven experience of creating content for, and presenting at, senior level meetings.
• Outstanding organizational and planning skills with experience of management of multiple initiatives, with knowledge on when and how to re-prioritize, or escalate as required.
• Ability to operate across boundaries of business and technology organizations, utilizing broad business delivery, change, technology and data management and remediation knowledge.
• Influential individual capable of bringing together disparate and virtual teams to align on a common goal.
• Structured and organized leader with strong project management, data and business analysis skills, and the ability to manage multiple priorities.
• A clear communicator with strong interpersonal skills who can manage stakeholders in a complex matrix organization.
• Relevant Agile Certifications such as Certified Scrum Master, SAFe, LeSS, DAD is a plus.
• Experience of large-scale transformation program is a plus.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Process Mexico Private LTD***