Senior Customer Engineer, Small and Medium Business, Google Cloud

Senior Customer Engineer, Small and Medium Business, Google Cloud

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info_outline X Info: Please submit your resume in English - we can only consider applications submitted in this language. Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud platforms, Artificial Intelligence (AI), business applications, infrastructure, integration, security, analytics, collaboration or geospatial solutions.
• Experience in presenting to technical stakeholders and executive leaders.

Preferred Qualifications:

• Experience in programming languages with technical areas like networking, security, databases, Artificial Intelligence/Machine Learning (AI/ML) or Internet of Things (IoT).
• Knowledge of common systems management concepts like image management, patching, automated deployment, etc.
• Knowledge of cloud architecture.

About the Job

In this role, you will deliver solutions that are helpful for the customer. You will assist fellow Google employees by problem-solving technical issues for our customers. You will liaise with the product marketing management and engineering teams to engage with industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build product or partner specific go-to-market solutions to reduce business cycles and motivate partner business as measured through pipeline and business growth.
• Own a technical relationship with customers and partners, motivating them via a successful demo, pilot, or proof of concept.
• Support sellers and partners to motivate customer acceptance of the technical proposal, leading to an agreement and work with partners during the migration phase to ensure they have all the tools necessary for a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, providing advice to customers to optimize Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.