Senior Analyst – Data Ops Pricing

If you’re looking for a career where you can make a real impression, join our Global Service Center - HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of

Senior Analyst – Data Ops Pricing

Objective

Markets Security Services Data Ops Pricing is a shared service organization created in 2010 with in HTSO which provides Reference data information across entities within HSBC Group.

The process is located in Bangalore and Colombo. We cater services to 3 main businesses namely Global Market, Securities Services and Private Bank.

Our clients are spread across the Globe covering Asia Pacific, Europe, Middle East, and North of Africa and Americas.

1. The responsibility would be to own and manage along with Automation tools for enterprise reference data maintenance across various asset classes in the department (Fixed Income, Equities, Derivatives & FX Business).
2. To ensure that all work is delivered within agreed timeframes and meets the required high quality standard.
3. To deliver a high quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism.
4. Understand and deliver excellent customer service. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
5. To pro-actively suggest and design improvements in process workflows.
6. To ensure that common fraud/errors/irregular transactions are identified and escalated in accordance with procedures in a timely manner.
7. To understand and comply with all relevant policies and procedures issued by the Group and contained within the Group Standards Manual and relevant Functional Instruction Manuals, Desk Instruction Books and Process Guides.
8. To be aware of the Operational Risk scenario associated with the role and to ensure that all actions take into account of the likelihood of operational risk occurring.
9. To maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
10. To acquire and update knowledge on procedures.

Activities:

1. To ensure that issues/problems are effectively investigated and resolved or are appropriately referred with recommendations.
2. To respond quickly to urgent work demands and be flexible with work timings.
3. Stakeholder management.
4. Risk management, to be aware of Data Standards/CDEs and to be compliant as per HSBC policies.
5. Manage and evolve the automation tools/business rules of an ever-changing business.
6. Acquire good understanding of process and business applications as a Small and Medium-Sized Enterprises.
7. Prepare up to date reports & presentations for senior management meetings.