Sales Manager

The ideal candidate will be a self-disciplined, dynamic, pro-active, creative, positive-minded, and highly self-structured sales professional with strong strategy and execution skills. This individual will be able to develop and strengthen client relationships with stakeholders at all levels of seniority, as well as initiating and taking ownership of projects. Through strategic planning and collaboration with colleagues and hoteliers alike, this individual will optimize revenue from the region to Leading’s portfolio of over 400 independents luxury hotels worldwide. Demonstrating a commitment to excellence in meeting the company’s objectives is key, as is a proven track record of strategic planning and implementation leading to successful outcomes. This is a full-time position based in Mexico City. Currently, we do not have a physical office. Our team meets weekly at one of the LHW properties in the city, or at another suitable location if necessary.

Essential Functional/Regional Responsibilities

Please note that reasonable accommodations may be made to enable individuals with disabilities to perform the following essential responsibilities:

1. Strategic key-account management and new business development in Mexico.
2. Achieves and ideally exceeds assigned managed account revenue budget through a solid sales strategy involving strategic key-account management, new business development, project management and a dynamic collaboration program with member hotels to drive revenue.
3. Executes Account development plans to ensure objectives, strategies, and activities are aligned with the business needs.
4. Assesses and reacts to market trends, market share and the competitive hotel environment.
5. Strategically plans frequent regional Sales Missions, Roadshows and Events for clusters of hotels, aimed at optimizing revenue for member hotels attending and elevating the LHW brand.
6. Participates in relevant industry events and tradeshows where necessary.
7. Takes ownership of strategic projects where required, outlining objectives, strategies and activities, while monitoring ROI.
8. Collaborates with group and corporate team when opportunities arise to cross-sell in those segments.

Requirements, Experience and Qualifications

The ideal incumbent will have:

1. Bachelor’s degree in hospitality, business, marketing, sales management or similar.
2. 3+ years sales/hospitality experience. The ideal background is a sales role for a luxury hotel brand – either on-property, regional, or global.
3. Mexican market knowledge and relationships.
4. Experience working with sales, marketing and distribution technology, and CRM.
5. Well-connected and networked in the hospitality and travel industry.
6. Ability to travel to accounts within territory, as well as to attend necessary industry events.

Skills and Abilities

1. Results driven, strong organizational, planning, and execution skills.
2. Demonstrated ability to listen, analyze, sell, and negotiate.
3. Excellent written and verbal communication (English required, other languages a plus).
4. Ability to assess, discern, and create strategies that work across the organization.
5. Willingness and ability to innovate, take calculated risks, and flex to change.
6. Facility in translating changing market dynamics to actionable sales strategy.
7. Strong technical skills related to sales CRM, reporting, presentation creation, etc.
8. Ability to see big picture, patterns, and details and translate into numbers.
9. Strong work ethic; team player; willing to help co-workers in high demand times.
10. Ability to represent/demonstrate LHW core values.
11. Ability to influence and build trust.
12. Executive polish and presence.
13. Ability to innovate and take risks.
14. Global focus.

Leader All-Encompassing Responsibilities

1. Influences change by challenging the status quo, proposing ideas, and creating solutions to advance the company forward.
2. Connects to purpose to originate and innovate.
3. Studies how people behave to influence, inspire and motivate them.
4. Empowers people by building trust.
5. Takes ownership of outcomes - asks self what I can do to bring about the result I am seeking.
6. Studies the markets and the business (complexities, obstacles, issues and opportunities).
7. Sees what’s working and what’s not, recommends alternatives to enable better execution.
8. Strives to be in sync with the team and the rest of the organization.
9. Drives for extraordinary results -- aims high and has a plan behind it.
10. Engages and explores – applies new discoveries and information to produce better results Anticipates, doesn’t wait to be told.