Routing & Ops Manager, Central Ops

Amazon Mexico is seeking a highly skilled and motivated person to develop robust transportation network capabilities in Mexico. The role requires working with internal and external stakeholders to design, plan, implement, and execute inbound and outbound transportation networks required to accelerate business growth.

This position will own overall execution for Amazon Logistics (AMZL) MX route creation process for a region, including new launched configuration for internal routing systems.

Key Job Responsibilities

1. Lead new launch integration related to new nodes configuration with AMZL internal systems.
2. Ensure data fidelity of the quality reports and quality assurance processes.
3. Process data from various resources and share analysis with the team.
4. Drive execution and efficiency through data-driven decision-making and analytical problem-solving.
5. Monitor and analyze quality of process, identify root causes of the deviation through cause and effect analysis, and develop corresponding action plans to reduce future incidents.
6. Participate in quality initiatives and projects for its execution.
7. Review and update SOPs as required.
8. Lead 8-15 planners to execute routing throughout the country.

A Day in the Life

1. Program / Project management
2. Conduct daily ops meetings
3. People management
4. Engagement activities
5. KPI discussion
6. Lead team in daily work

Minimum Requirements

1. Bachelor's degree or equivalent
2. Fluent in English (speak, write, and read)
3. 2+ years of employee and performance management experience
4. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
5. Knowledge of Kaizen and Lean methodology techniques
6. 2+ years of performance metrics, process improvement, or lean techniques experience
7. 4 years of experience in logistics/services/manufacturing industries
8. At least 3 years leading teams
9. Strong computer skills, including experience with transportation management systems and Microsoft Office
10. Strong logical thinker with analytical and problem-solving skills
11. Ability to learn quickly in a fast-paced environment
12. Ability to thrive in an ambiguous environment, create project plans, and meet deadlines
13. Experience leading projects and helping your team achieve goals

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