Risk & Compliance Head for LAM

Job Description

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Risk & Compliance Head for LAM

The Regional Technology Management position is responsible to the Global Business and Functions (GB/GF) CIO and the Regional CIO to ensure the effective delivery of IT services in the region. This position maintains direct relationship with the business at regional level, acting as a trusted advisor and offering advice and support to the GB/GF Regional Business Unit, the Regional CIO, and the GB/GF COO to define and ensure the GB/GF Technology portfolio and IT service.

This position will be responsible for carrying out the following activities:

• Responsible for defining, implementing, and ensuring the sustainability of LAM Risk & Compliance applications/solutions and projects. Managing the project portfolio, ensuring contribution to business transformation, growth, and operational continuity.
• Ensuring the daily execution of applications in accordance with the standards, controls, and SLAs, defined with the business, measuring, and communicating the results, to allow a continuous and stable operation.
• Lead cross-functional teams, director and/or external partners, defining work plans, monitoring according to the framework, feedback, and meetings. Resulting in a multidisciplinary team.
• Generate business relationships inside and outside the organization, promoting formal meetings and communication, which allow the generation of long-term agreements for the projects.
• Define and implement the LAM Risk & Compliance applications Roadmap in agreement with all areas, local, regional, and global.
• Encourage the use of technologies for data analysis within the Risk & Compliance team. Promoting the development of skills and ongoing training processes.
• Responsible for supporting the regional CIO, when necessary, on issues related to relevant regulations and relations with the Board at a regional level.
• Consulting on the execution of the LAM Risk & Compliance IT strategy at a regional level.
• Responsible for collaborating with other peer regional managers and other IT leadership to implement IT Risk & Compliance objectives in the LAM region within entity, policy, spend, and regulatory constraints in line with IT strategy, priorities, and budgets.
• Responsible for leading and guiding the IT Risk & Compliance LAM team to meet functional objectives in the region and overseeing delivery of the portfolio within established time, cost, and quality objectives.
• Responsible for ensuring effective discovery and prioritization of regional demand across the global IT Risk & Compliance LAM portfolio.
• Responsible for managing the portfolio to ensure transparency on the global IT Risk & Compliance LAM deployment status established across regions/countries.
• Responsible for coordinating all regional inputs into the annual planning cycle.
• Responsible for managing all IT Risk & Compliance LAM programme portfolio ensuring reporting on status and impact on time, cost, and quality across the region.
• Responsible for driving IT transformation initiatives for IT Risk & Compliance LAM, fostering agile adoption, and enhancing operational development within the region to achieve cost savings targets in collaboration with the Risk & Compliance business unit.
• Responsible for successful delivery of key IT LAM Risk & Compliance programmes.
• Responsible for ensuring that products are enabling and adhere to the defined state architecture at the regional and IT Risk & Compliance levels.
• Accountable to the regional CIO and IT Risk & Compliance CIO for ensuring the delivery of robust, high-quality services in the region.
• Responsible for coordinating regional activities required to mitigate service issues.
• Responsible for the performance of end-to-end services delivered in the region (e.g., service SLA, mean time to recover (MTTR), etc.).
• Provide end-to-end service delivery or health status for applications under the responsibility of the regional or local CIO, and expert advice provided or facilitated from broader IT LAM Risk & Compliance segments as required.
• Provide status of issues related to critical IT incidents for applications under the responsibility of the regional or local CIO.
• Provide status of problems and root cause analysis for applications under the responsibility of the regional or local CIO.
• Responsible for managing implementation, driving risk accountability, promoting ethical risk management, effectively communicating policy and management changes, and ensuring compliance with country regulatory procedures.
• Accountable to the Regional CIO and LAM Risk & Compliance IT CIO for direct IT costs and charges to the Risk & Compliance regional business unit.
• Responsible for providing delivery assurance for the LAM Risk & Compliance IT services and operations development teams.
• Responsible for managing the regional allocation of the overall budget across regions for all programs.
• Accountable to the LAM Risk & Compliance business COO for managing IT spend in the region (in the LAM Risk & Compliance IT budget and the regional budget).

• Engineering or bachelor’s degree in careers related to information technology.
  
  

• IT area manager: +10 years
• Team management (+20 FTEs): +10 years
  
  

• Toluca Exportec 60% / HSBC Tower 40%
  
  

• Soft skills:
• Analytical capacity / Problem solving.
• Leadership of multidisciplinary teams
• Decision making
• Effective communication ExCo level
• Adaptability
• Teamwork and collaboration
• Technology:
• ITIL framework
• Cloud Services
• Software development
• Service Management
• Data Bases
• Cloud (AWS, Google)
• Mainframe
• Data Management
• Data Analytics
• Administration:
• Project management (Agile, PMO)
• Budget management (Capex, Opex, Forecast)
• Data & Process Management
• Continuous improvement (Six Sigma)
• Risk Management
• Herramientas especializadas:
• Plataformas de BI (Tableau, Qlik Sense, Qlik View, Cognos)
• BD (DB2, Oracle)
• ETL (Data Stage, Data Integrator, AWS Glue, Google DataFlow, Informatica Powercenter)
• Risk & Compliance
• Name/transactional Screening
• Financial Institution Monitoring
• Investigative Tools
• Geolocalization
• Customer Monitoring
  
  

At HSBC we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart. We value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are focused on ensuring gender equality and ongoing training for our employees as well as protecting their labor and social rights.