Retail Sales Manager - Bilingual (Portuguese/English)

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Note: Please include an English version of your resume with your application

Get to know the role

Job Title: Sales Manager, Brazil (TCG)

Job Summary: Identifies, develops and manages strategic relationships with partners and potential retailers in Brazil, requiring proficiency in Brazilian Portuguese and English.

People Manager: No

What you’ll do

• Qualify, onboard and manage multiple reseller and retail accounts in the designated territory, building relationships at both working and senior management levels.
• Maintain pricing and availability databases for the region and distribute to customers and distributors timely.
• Proactively work with customers and internal parties to maximize product availability and purchase order fill rate, including channel inventory management.
• Collaborate to create quarterly retail marketing plans for the assigned accounts and ensure timely execution and reporting.
• Create and keep a forecast for the assigned accounts to ensure requested production and product availability match the partners’ needs.
• Regularly communicate with (and travel as necessary to) the assigned accounts to ensure partner satisfaction and identify new opportunities.
• Analyze current market trends within designated territories and offer strategic suggestions for increased TCG exposure.
• Drive contract negotiations with distribution partners as necessary; work with the department director and Legal to achieve prompt deal execution.
• Collaborate with other internal functions such as Organized Play, Marketing, Legal, Finance, and Logistics to meet all client needs.
• Research, prepare, and present strategic plans and other reports for executive approval and subsequent rollout.
• Contribute to the formation of the annual departmental budget and Annual Plan.
• Contribute to the development of sales collateral materials (presentations, sales sheets, giveaways, etc.).
• Provide key information on customer requirements and timelines as well as information on competitor status to the rest of the business.

What you’ll bring

• Five (5) to seven (7) years of related professional experience.
• Bilingual: Brazilian Portuguese and English speaking and writing abilities at a near-native level are required.
• Bachelor's degree in a related field preferred.
• Experience managing big retail accounts and resellers/distributors, preferably in the entertainment or toy industry.
• Experience managing and optimizing inventory and product pricing.
• Experience managing in-store activations and activities.
• Proven listening skills necessary to elicit and internalize customer feedback, needs, and motivations.
• Advanced communication skills; able to clearly and concisely communicate complex issues and technologies.

How you’ll be successful

• Passion for Pokémon: Develop an understanding of the Pokémon brand and its impact on our people, culture, business, fans, and communities.
• Challenging the Expected: Approach challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn and innovate.
• Integrity and Respect: Demonstrate integrity and respect by leading with empathy, listening to others, and taking personal responsibility for decisions and actions.
• Dedicated to Quality: Take ownership to maintain and promote high standards and seek continuous improvement.
• Building Relationships: Develop and strengthen relationships, adopting a “team first” mentality.
• Delighting Customers: Listen to and understand the interests and needs of our customers and stakeholders.

What to expect

• An employee-first culture.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, please contact the Talent Acquisition team at Accomodationrequest_TA@pokemon.com.

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