Retail Media Account Manager (Amazon & TikTok Shop) - MX

Retail Media Account Manager (Amazon Marketing) - MX

About WITHIN & Brkfst.io

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives.

Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale.

This is a very ambitious project and our roadmap is full of exciting features, so we’re looking for people who love innovation and want to be challenged. We’re a small team of scrappy individuals who are growing fast, and we’re looking for someone to grow with us.

NYC:
43-01 22nd St Suite 602, Queens, NY 11101

About the Role: We are seeking a talented Retail Media Account Manager to join our dynamic team! The ideal candidate will have a deep understanding of Amazon marketing and other major marketplaces, with experience in managing client accounts, developing and executing strategies, and driving performance. This role will focus on helping clients achieve their goals by overseeing campaign execution, analyzing results, and optimizing strategies to deliver meaningful outcomes. You will also play a key role in managing day-to-day communications with clients and internal teams.

Responsibilities include but are not limited to:

• Develop a deep understanding of client product markets, performance goals, and growth opportunities.
• Implement and manage Amazon-specific advertising strategies across search, display, and OTT platforms.
• Assist in planning promotional campaigns around key Amazon events (e.g., Prime Day, Holidays, Cyber Monday).
• Analyze campaign performance through internal and client-side analytics tools, ensuring all KPIs and performance goals are met.
• Conduct regular QA processes to ensure accuracy in campaign setup, execution, and reporting.
• Present weekly performance updates and campaign results to clients, addressing key insights and proactively suggesting optimizations.
• Presenting Strategy and plan of action on recurring client calls – having the ability to address ad hoc client questions related to strategic shifts and pivots.
• Collaborate with internal teams to implement continuous improvements, driving performance enhancement through testing and analysis.
• Stay informed on e-commerce and digital marketing best practices, applying insights to client accounts.
• Maintain product detail pages, update inventory forecasts, and ensure all aspects of Amazon operations are running smoothly.
• Build and foster strong relationships with clients, ensuring their satisfaction and long-term retention.
• Support in pitching new clients and conducting account audits alongside senior team members.
• Work with cross-functional teams to ensure smooth collaboration and client success.

Requirements:

• 1-2 years of hands-on experience in Amazon Marketing Services (AMS) or a similar marketplace environment (Vendor Central/Seller Central).
• Experience in managing client accounts, delivering measurable results, and optimizing campaign performance.
• Strong understanding of e-commerce best practices, with the ability to analyze campaign performance and make data-driven recommendations.
• Proficiency in Microsoft Excel (pivot tables, chart building, etc.) for analyzing data and creating reports.
• Ability to work independently with strong organizational skills and manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills for both internal team collaboration and client-facing discussions.
• Positive attitude, with a focus on teamwork, problem-solving, and client satisfaction.

Preferred Qualifications:

• Experience working with other major marketplaces besides Amazon (e.g., Walmart, eBay, etc.).
• Familiarity with promotional strategies around large-scale event windows like Prime Day, Black Friday, or other key shopping periods.
• Prior experience managing and mentoring junior team members is a plus.

Our interview process includes, but is not limited to the following:

• Cognitive Aptitude and Typing Test
• Logic assessment on Basic data analytics & problem-solving assessment via Google Sheets

We offer a competitive salary and benefits based on ability level, including:

• Base salary DOE
• Unlimited vacation policy
• Monthly phone/internet and food stipend
• Health insurance coverage
• Professional Development Program
• This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a week.

Note: Please submit your resume in English.

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