Representative Account Development

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.

The incumbent in this position is responsible for building, developing and strengthening the relationships with Level C decision-makers and a portfolio of over 100 multi-industry clients in the mid-market segment, to maximize the spend penetration by industry and product and bring new volume.

She/he will be responsible for developing a sound commercial card growth strategy, aligning with the support groups, driving increased levels of client entrenchment, and representing the client’s point of view on critical business decisions.

This successful candidate will be accountable for growing the commercial card business through increasing billings while maximizing the marginal contribution on existing accounts, according to our company’s high service standards.

Responsibilities:

• In-depth knowledge of Commercial Card Business.
• Financial & Business Knowledge.
• Develop and strengthen relationships at all levels of client organization.
• Structured methodology for relationship management.
• Ability to develop and strengthen business relationships at C-levels.
• Self-motivated and strong collaboration skills.
• Excellent negotiations and influencing skills.
• Ability to collaborate and influence internally and externally.
• Ability to quickly understand the complexity and nuances of Amex products/processes and resources and resolve for any issue.
• Ability to build and motivate relationship management team.
• Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
• Pipeline management experience.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.