Quality Manager

We are seeking a highly skilled Quality Manager to oversee and ensure the highest standards of quality assurance and quality control within our manufacturing operations. The ideal candidate will be responsible for developing, implementing, and maintaining quality management systems to ensure compliance with industry standards, regulatory requirements, and customer expectations. This role requires strong leadership, attention to detail, and the ability to communicate effectively in both English and Spanish.

Key Responsibilities:

Quality Assurance & Quality Control:

Develop, implement, and maintain the company’s Quality Management System (QMS) to ensure compliance with ISO standards, regulatory requirements, and customer specifications.

Lead internal and external quality audits, ensuring corrective actions are implemented and maintained.

Monitor and analyze quality performance metrics to identify areas for improvement and implement corrective actions.

Oversee the inspection and testing of raw materials, in-process products, and finished goods to ensure compliance with quality standards.

Collaborate with cross-functional teams (e.g., production, engineering, and supply chain) to resolve quality-related issues and drive continuous improvement initiatives.

Ensure all quality documentation, including SOPs, work instructions, and quality records, are accurate, up-to-date, and accessible.

Leadership & Team Management:

Lead and mentor the quality assurance and quality control teams, fostering a culture of accountability and continuous improvement.

Provide training and development opportunities for team members to enhance their skills and knowledge in quality management.

Set clear performance goals and conduct regular evaluations to ensure team alignment with company objectives.

Regulatory Compliance:

Stay up-to-date with industry regulations, standards, and best practices to ensure the company remains compliant.

• Prepare and submit required quality reports to regulatory agencies and customers as needed.
• Ensure all manufacturing processes adhere to safety, environmental, and quality regulations.

Customer & Supplier Relations:

• Address customer complaints and quality issues promptly, ensuring root cause analysis and effective corrective actions.
• Collaborate with suppliers to ensure the quality of incoming materials and resolve any quality-related concerns.
• Build and maintain strong relationships with customers and suppliers to ensure satisfaction and trust in the company’s quality standards.

Qualifications:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality management within a manufacturing environment.
• Bilingual proficiency in English and Spanish (written and verbal) is required.
• Strong knowledge of quality management systems (e.g., ISO 9001, ISO 14001, or similar).
• Experience with quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Root Cause Analysis, FMEA).
• Excellent problem-solving, analytical, and decision-making skills.
• Strong leadership and team management abilities.
• Proficient in Microsoft Office Suite and quality management software.

Preferred Qualifications:

• Certification in Quality Management (e.g., CQM, CQE) or Six Sigma (e.g., Green Belt, Black Belt).
• Experience with quality management in diverse manufacturing environments, demonstrating adaptability to various industry standards and practices.
• Knowledge of statistical process control (SPC) and data analysis tools.
• Proven ability to implement quality improvement initiatives in dynamic and evolving operational settings.

Working Conditions:

• This role may require occasional travel to supplier or customer sites.
• Must be able to work in a manufacturing environment, including standing, walking, and lifting up to 25 pounds.