Quality and Warranty Analyst Jr

Company Description

Do you want beneficial technologies being shaped your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe.

Welcome to Bosch.

Job Description

Create, review and approve WorkON’s for customer warranty debits.

Coordinate with divisional/executive office team members to clarify/obtain missing claim information related to warranty debits received by Bosch from customers.

Download warranty & debit information from customer portals and integrate into Bosch internal tracking files.

Maintain and update master Warranty File for existing/new customers

Support internal sales and controlling for clearing of debits for creating of WorkON’s.

Provide monthly reports on Warranty Performance for customers under the organization.

Qualifications

Bachelor degree in electrical, electronic or automotive engineering

2+ years work experience in automotive related industry

Experience with customer relationship management and negotiation skills

Knowledge in preventive quality management tools and failure diagnostic process

Problem ownership & resolution- and analytical skills

Good verbal and written communication skills