About ITT:
ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.
The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:
- Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets.
- Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets.
- Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.
ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.
Position Summary
Receive, conciliate and enter client orders to the plant ERP system and assign the jobs to the work cells. Buying, following up and feedback on national distributor parts/pumps orders until their delivery and billing.
The position requires an advanced level of English.
Essential Responsibilities
- (P) Responsible for receiving, entering and uploading all incoming orders to the ERP site (BGM).
- (P) Assigning and distributing sales orders to the cell teams and Project Managers.
- (P) Reconciliation with sellers and clients on the conformity of the purchase order/eprism file, against the quoted lead time, shipping terms, payment terms, delivery dates, issuance of the order addressed to BGM.
- (P) Generation of the order file for each order in G: network, gathering and organizing all the information related to the orders as purchase order, customer specifications, buy outs quotings, eprism file.
- (P) Generation in AS400 system and issuance of purchase orders in Epicor to SFO site for spare parts requested for National Distributors.
- (P) Monitoring, managing and following up on orders for parts and pumps from national distributors with Customer Service at Seneca plant.
- (P) Communication with national distributors on scheduling of delivery dates for spare parts and pumps and providing order acknowledgments.
- (P) Keeping dates and rescheduling in the ERP system on changes or delays in Distributors orders and provide feedback in critical shipments meetings and financial reports.
- (P) Reception and attention of claims for delayed or missing material and feedback with Distributor clients and redirect it to Seneca plant.
- (S) Tracking along with Logistics the delivery of the material and pumps until their invoicing.
- (C) Provide support and carry on internal audits for the Quality System.
- (C) Provide support to continuous improvement projects.
Position Requirements
EDUCATION:
- Bachelor Degree in Industrial or Mechanical Engineering with appropriate experience.
CREDENTIALS OR CERTIFICATIONS:
EXPERIENCE:
- 3-4 years of experience related to Project Management, Customer Service and or Purchasing in Metalmechanic or Oil & Gas industry.
SPECIFIC KNOWLEDGE / TECHNICAL COMPETENCIES:
- Pump specifications, HI, API, PIP.
- Industry standards ASME II, VIII and IX, ASTM, relevant ANSI Stds.
- Ability to interpret other industry and customer specifications.
- Pump applications.
- Upper intermediate level of English.
- Knowledge in Epicor ERP.
CORE COMPETENCIES: Our Principles in Action:
- Timely response to questions.
- Accuracy of responses.
- Lowest cost and quickest approach to achieving results.
- First pass test results.
- Works independently with little management intervention.