Project Coordinator

Join a cutting-edge AI company that's redefining how organizations capture, share, and apply knowledge. By combining intelligent automation with real-time collaboration tools, this fast-growing team is building technology that helps businesses work smarter, not harder. Innovation is at the heart of everything they do, and they're on a mission to make enterprise knowledge as accessible and actionable as possible.

They are seeking a Project Coordinator who will be responsible for supporting customer engagements by attending meetings, tracking action items, and ensuring all follow-ups are completed. This role does not involve leading customer meetings but plays a critical part in keeping the engagement processes on track. If you're passionate about tech, love keeping things running smoothly, and want to be part of a team shaping the future of knowledge sharing, this is your chance.

This is an incredible remote opportunity to work for a US-based company.

What You'll Do

• Meeting Support & Follow-Ups:
  • Attend Project customer meetings to take notes, track discussions, and document action items.
  • Ensure all tasks assigned during meetings are captured, documented, and followed up on.
  • Work closely with the Project Team Lead and Sales/Customer Success teams to distribute and track post-meeting deliverables.
• Task & Workflow Management:
  • Use various systems to log meeting summaries, customer insights, and next steps.
  • Assign, track, and follow up on action items for both internal teams and customers.
  • Assist in CRM hygiene by updating contact records, ensuring accurate data entry, and maintaining engagement history.
• Customer Engagement Support:
  • Conduct pre-meeting research to prepare the team with insights about client needs, company details, and industry trends.
  • Coordinate internally with Sales, Marketing, and Customer Support to align on engagement strategies.
  • Support analysis and outreach efforts, ensuring data and insights are effectively leveraged.
• Process Improvement & Utilization:
  • Leverage tools to automate meeting notes, task tracking, and CRM updates.
  • Identify opportunities to improve workflow efficiencies within Project engagements.
  • Provide feedback to enhance meeting support and follow-up processes.

What You Need

• 2+ years of experience in Sales Support, Customer Success, or Project Coordination.
• Strong organizational and task management skills.
• Experience using task management platforms (e.g., Asana, Monday.com, etc).
• Excellent written and verbal English communication skills.
• Ability to work independently while coordinating with multiple teams.

Salary & Perks

• Competitive salary.
• This is a full-time, long-term position.
• The position is immediately available and requires entering into an independent contractor agreement with TLNT.
• Work from home.
• Monday through Friday, 8 am to 5 pm (+/- 1 hour accepted) - PST.
• Additional perks.