Programmer Analyst, CDMX - Mexico City

DESCRIPTION

We are seeking an ambitious Programmer Analyst to join our Metrics and Data Platform team. The Metrics and Data Platform team plays a critical role in enabling Amazon Music's business decisions and data-driven software development by collecting and providing behavioral and operational metrics to our internal teams. We maintain a scalable and robust data platform to support Amazon Music's rapid growth, and collaborate closely with data producers and data consumers to accelerate innovation using data.

As a Programmer Analyst, you will collaborate with product and technical stakeholders to improve Amazon Music operations by solving challenging data and infrastructure efficiency problems that span many systems. You will own and drive improvements to data quality for Amazon Music, prioritizing the issues with greatest business impact. You will identify, quantify, and contextualize data patterns and quality issues. You will improve our instrumentation development and testing processes across the business and drive the resolution of data quality issues in production alongside cross-functional stakeholders. You will drive identified projects to improve Amazon Music's infrastructure efficiency and save cost by enhancing or replacing existing infrastructure. You will work with software managers across the business to drive improvements in their technical stacks by owning projects end-to-end.

Key job responsibilities

1. Writing high quality code and reviewing code across the team
2. Ensuring timely delivery of assigned projects and goals by proactively identifying risks and removing blockers
3. Ability to dive deep, diagnose, and root cause software issues, bottlenecks, or inefficiencies
4. Collaborating with cross-functional teams, including business analysts, marketing, product managers, technical program managers, and software engineers/managers
5. Contributing to and advising your manager on your team's roadmap, priorities, and goals
6. Recognizing, recommending, and implementing process and engineering improvements that reduce failures and improve efficiency
7. Clearly communicating business updates, verbally and in writing, to both technical and non-technical stakeholders and peers
8. Effectively manage escalations and ensure customer needs are met
9. Ability to work autonomously and to own multiple tasks at once

BASIC QUALIFICATIONS

1. Still enrolled or graduated at a bachelor's degree in Computer science or related fields within the last 24 months
2. Programming experience with at least one modern language such as Java, C++, or Python, including object-oriented design
3. Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
4. Experience in triaging and managing operational issues
5. Experience in data modeling, ETL workflows, SQL, Spark, and performance tuning

PREFERRED QUALIFICATIONS

1. Experience building or maintaining production software
2. Non-internship professional software development experience
3. Proficient in Python and Java
4. Experience in using analytical tools, such as Tableau, Looker, QuickSight, or Amplitude
5. Experience in system/architecture design
6. AWS development experience (Lambda/Redshift/Kinesis/SQS/SNS/EMR/S3)
7. Experience using big data technologies (EMR, Kinesis, Spark, S3, Redshift, DynamoDB, Airflow, etc)
8. Ability to quickly ramp up with new technologies
9. Excel at managing functional and technical stakeholders
10. Experience with iterative, agile development methodologies (including scrum)
11. Excellence in verbal and written communication with peers and senior leaders
12. Strong written and verbal communication skills
13. Experience working cross-functionally with engineering, product, and program roles

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