The Program Manager is responsible for the development and execution of a portfolio of projects and programs for the organization. You will be responsible for ensuring that every aspect of the program is completed on time and within budget and also act as a liaison between the individuals working on the program and key stakeholders.
General Responsibilities
Leads multiple project activities throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints
Work closely with cross-functional teams and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
Develop and control deadlines, budgets, and activities
Apply change, risk, and resource management
Resolve projects’ higher scope issues
Assess program strengths and identify areas for improvement
Ensure goals are met in areas including customer satisfaction and team member performance
Implement and manage changes and interventions to ensure project goals are achieved
Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Produce accurate and timely reporting of program status throughout its life cycle
Analyze program risk
Experience / Qualifications
A university degree required (i.e. Bachelor's degree) or equivalent relevant work experience
Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
Strong communication skills; oral, written, and presentation
Strong organization, planning, and time management skills to achieve results
Strong personal and professional ethical values and integrity
Holds self-accountable to achieving goals and standards
Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
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