Program Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.

The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com.

Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services.

The Role: The Program Manager is responsible for the overall execution of all Operational activities within the Supply Chain department. This role is responsible for ensuring the teams comply with the company quality system and high work standards to ensure that all activities meet or exceed all business goals, customer requirements, processes/procedures, safety standards, and service metrics. This role will serve as the tier one point of contact and escalation for all global contract manufacturers.

Essential Functions:

1. Customer Service – Ensures all aspects of manufacturing are accounted for and supported to enable customer satisfaction of internal and external customers.
2. Revenue Assurance – Ensure that materials, capacity and labor are in place to support the production plan.
3. Inventory – Monitor and manage inventory exposure and maintain set inventory levels to target.
4. Delegate/Support – Use effective delegation skills within work teams and support overall business/operational goals.
5. Change Management – Responsible for oversight of all aspects of Engineering Change and Temporary deviation implementations.
6. NPI – Manage transition and acceptance of new products into production.
7. Goals & Analysis – Understand key goals and use computerized tools to achieve targets.
8. Lead by Example – Always maintain a clean, safe, and productive work environment.
9. Conflict Resolution – Proactively apply problem-solving skills.
10. Quality – Meet or exceed quality standards on all work that is performed and recognize quality as a key element of customer satisfaction.
11. Continuous Improvement – Participate in efforts working with other internal teams as well as the contract manufacturer.

Minimum Qualifications:

1. Bachelor’s Degree in Materials Management, Business Management, Industrial Engineering or equivalent work experience is desired.
2. Five to ten years manufacturing experience, Supply Chain/Factory Operations/Manufacturing Engineering/Quality experience preferred.
3. Six Sigma Green Belt or above is a plus.
4. Ability to communicate with all levels of management.
5. Strong working knowledge of MS Office products and ERP systems.
6. Ability to lead and motivate cross-functional teams to achieve processes and business goals.
7. Understand and apply problem-solving skills to seek continuous improvement in all work processes and demonstrated track record of results.
8. ERP/MRP experience.
9. Strong understanding of scheduling best practices.
10. Lean Manufacturing Experience.
11. Action oriented & results driven.
12. Dealing with ambiguity.
13. Career ambition.
14. Directing, influencing & motivating others.
15. Ability to efficiently work independently as well as in a team environment.
16. Project Management skills, including ability to lead cross-functional teams and set/meet a timeline.
17. Strong communication skills, ability to be firm and precise.

Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

1. Light lifting (20-25 lbs.), office environment.
2. Regularly required to sit or stand, reach, bend and move about the facility.

Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

1. Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
2. Standard weekly job hours: 40 hours.

EOE/Females/Minorities/Protected Veterans/Disabled

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.