Product Manager

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

In this role, you will partner closely with internal cross-functional stakeholders, field teams, and end customers to define product requirements that address customer pain while providing compelling and differentiated value. Responsibilities span the following key areas:

Product Strategy and Vision:

• Define and execute the product vision for a seamless and efficient cloud onboarding experience
• Develop a comprehensive product onboarding roadmap aligned with the overall company strategy
• Collaborate with cross-functional teams (product engineering, design, sales, and customer success) to ensure alignment and efficient execution

Customer Experience:

• Conduct user research and gather feedback to understand customer needs and pain points
• Design an optimize the onboarding journey to minimize friction and maximize customer delight
• Develop comprehensive onboarding documentation, tutorials, and support materials

Product Development:

• Own and manage priorities and backlogs for several product engineering teams while focusing on business outcomes tied to Teradata’s cloud product portfolio and strategic initiatives
• Elaborate roadmap initiatives into epics and business features with well-defined requirements and acceptance criteria
• Understand the scope of enabler work and collaborating with engineering to assist with decision making
• Collaborate with other product managers, product owners, architects, and designers across dependent scrum teams
• Participate in backlog grooming, lead epic readiness reviews, and be a key focal point in day-to-day technical development, execution, and performance metrics to deliver differentiated value

Go-to-Market:

• Collaborate with customer success and cloud support teams to ensure smooth onboarding and adoption
• Define and monitor key performance indicators (KPIs) to help refine product vision and prepare for execution
• Monitor and anticipate market trends, develop competitive assessments, and bridge business gaps by authoring technical requirements for engineering teams
• Help drive innovation at a technology company that has been leading the industry for over 40 years

Ultimately, you will ensure the delivery of an innovative offering and solution drawn from customer requirements, market validation, and measured by KPIs.

Who You Will Work With

Work closely with other Product Managers, Product Engineering, IT, Operations, Product Marketing, Customer Support, Sales, and GTM to define the optimal customer onboarding experience, producing collateral such as product descriptions, user flow diagrams, presentations, sales tools, and technical white papers.

What Makes You a Qualified Candidate

Must have a bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Management Information Systems,Business,or a related field, and 5 years of progressive post-baccalaureate related work experience.

Must have 3 years of experience in each of the following:

• Product lifecycle management in a software technology business
• Microsoft Azure, Google Cloud, and/or Amazon Web Services (AWS) cloud platforms
• Defining cloud native user experiences, focusing on end-to-end onboarding process
• Writing epics, features, user stories or process flows
• Experience or familiarity in data warehousing, data analytics, and business intelligence or offer/product
• Critical thinker with ability to research, prove hypothesis and sell ideas for strategic direction
• Ability to understand customer needs and market opportunities

What YouWill Bring

• Strategic thinking
• Customer value obsession
• Ability to create solutions that address customer pain
• Effective value communication skills for product engineering, field, and marketing partners
• Ability to anticipate market trends
• Skills to optimize the end-to-end customer experience
• Understanding of cloud infrastructure and costs
• Research abilities, including qualitative customer value research and quantitative techniques
• Strong analytical, problem solving, and organizational skills
• Openness to learn new things and work in a collaborative team environment
• Negotiation skills and the ability to navigate through tough strategic conversations
• Excellent written and verbal communications skills with the ability to explain tough ideas in easy ways