part time

Qualifications

STRONG VERBAL AND WRITTEN COMMUNICATION SKILLS

ABILITY TO WORK WELL WITH OTHERS IN A FAST-PACED ENVIRONMENT

Outstanding Dialogue And Active Listening Skills

POSITIVE ATTITUDE AND STRONG PHONE PRESENCE

Follow Defined Business Processes Within Company And Sponsor Guidelines

TAKE OWNERSHIP OF ASSIGNED TASKS AND RESPONSIBILITIES

Requirements

HIGH SCHOOL DIPLOMA OR EQUIVALENT

Conversational English Level Required

MINIMUM 1-YEAR CALL CENTER OR CUSTOMER SERVICE EXPERIENCE

SHIFT: PART TIME (TRAINING AND OPERATION) 8:00 PM - 2:00 PM

6 DAYS A WEEK, SUNDAY OFF.

Salary And Benefits

1. MONTHLY GROSS (36 HRS) SALARY $9,000 PESOS
2. MONTHLY GROSS (30 HRS) SALARY $8,430 PESOS
3. APPROX $8,110 NET MONTHLY (36 HRS)
4. APPROX $7,470 NET MONTHLY (30 HRS)
5. APPROX $1,850 NET WEEKLY (SAVING FUND TO BE APPLIED) (36 HRS)
6. APPROX $1,720 NET WEEKLY (SAVING FUND TO BE APPLIED) (30 HRS)
7. DAILY GROSS SALARY $296 (36 HRS)
8. DAILY GROSS SALARY $277 (30 HRS)
9. MONTHLY NET BONUS $420 PESOS (ASSISTANCE AND PUNCTUALITY) (BOTH 36 AND 30 HRS)
10. FOOD STAMPS $500 PESOS
11. SAVINGS FUNDS 4%
12. ONLY DEPARTURE TRANSPORTATION (AFTER FIRST WEEK)
13. CHRISTMAS BONUS 15 DAYS (INCREASES WITH TENURE)

THE AUTO CSR POSITION REQUIRES A DYNAMIC AND DETAIL-ORIENTED INDIVIDUAL RESPONSIBLE FOR COMMUNICATING WITH CONSUMERS AND DEALER-CLIENTS OF AUTO CREDIT EXPRESS AND CARSDIRECT.

Primary Duties

1. DOCUMENT AND UPDATE CUSTOMER INFORMATION IN PROPRIETARY CRM SYSTEMS
2. FIELD GENERAL INQUIRIES AND PROVIDE OUTSTANDING CLIENT SOLUTIONS
3. INTERACT AND DIALOGUE WITH CONSUMERS AND DEALER-CLIENTS VIA TELEPHONE AND EMAIL
4. VERIFY ACCURACY OF CUSTOMER APPLICATIONS AND PERSONAL INFORMATION
5. SET AND CALENDAR APPOINTMENTS TO ENSURE MAXIMUM SALES OPPORTUNITIES FOR DEALER-CLIENTS
6. EXHIBIT EXCELLENT JUDGMENT AND DISCRETION WITH COMPLEX CONSUMER FINANCE SCENARIOS AND CONSUMER INFORMATION.

BY REQUEST OF THE CLIENT UNTIL FURTHER INSTRUCTIONS. THE CLIENT WILL REQUIRE FULL TIME POSITIONS INSTEAD OF THE PART TIMES.