Outside Service Sales Representative

Job Description - Outside Service Sales Representative (00993B)

Outside Service Sales Representative - 00993B

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: Watch here.

Great people make Schneider Electric a great company.

The Outside Service Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital services of all industry solutions at the customer’s site.

This position is responsible for developing and maintaining relationships with new and existing customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements to meet or exceed profitable sales targets.

The Outside Service Sales Representative develops new sales opportunities and addresses the needs of established accounts, utilizing excellent product knowledge to educate customers on pricing and application advantages. Creates service proposals and closes them facing the customer. Interacts with account managers and operational marketing teams to increase the sales of service plans as a top priority.

Key responsibilities include:

1. Developing account profiles and executing the sales plan.
2. Identifying and contacting potential customers or prospects.
3. Securing customer satisfaction by overseeing all ongoing activities with the customer (orders, delivery, etc.).
4. Utilizing Salesforce.com for sales funnel management and account planning.
5. Providing monthly forecasts and summaries in a timely manner.
6. Participating in the preparation of analysis and reports on field service performance.
7. Preparing sales quotations and proposals in respect of expected margins.
8. Working closely with BU account managers to maximize business opportunities.
9. Feeding services marketing leaders with feedback and needs.
10. Educating customers on all Schneider Electric products and services with special attention on recurring and digital offers.
11. Providing mentoring, coaching, and guidance to other sales employees.
12. Coordinating and/or attending trade shows and marketing/sales seminars as needed.

Qualifications

The successful candidate should have a four-year college degree or equivalent work experience and three to five years of technical sales experience in Electrical Distribution and/or Industrial Automation.

• Proactive participation in the whole sales process.
• Leverage knowledge of the market for equipment and knowledge of competition to influence proposals and commercial offers.

Experience in inside sales or customer care centers is a plus.

Ability to build sustainable and reliable relationships with customers is critical in Field Services.

Excellent verbal and written communication skills, including with C-level customers.

Thorough knowledge of Schneider Electric industry services offers throughout the asset management life cycle of the product.

Proficient in Microsoft Office Suite.

Excellent organizational skills.

Intermediate to advanced level of English (spoken and written).

• Proven customer relations, analytical, and problem-solving skills.
• Strong team player.

We seek out and reward people for being straightforward, open, passionate, effective, and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.