Office Manager

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Regional People Director, the Office Manager plays a varied role in ensuring the smooth, daily running of the office. You will be creating and maintaining a pleasant working environment, ensuring high levels of organisational effectiveness, communication and safety. The Office Manager will have contact with all levels of internal staff and clients and visitors, and work with the Mexico People team.

Responsibilities

• Oversee and support all administrative tasks in the office to ensure the offices operate smoothly
• Greet visitors, answer phones and provide routine information to callers and visitors
• Accept, sort and distribute mail appropriately
• Manage office supply inventory and place orders
• Manage office snack and refreshment supply inventory, inclusive of weekly restock and any refreshments for meetings and events
• Support People and IT in onboarding and off-boarding efforts
• Manage maintenance of the office environment, local service contracts, etc.
• Support MX staff travel and accommodation when required
• Communicate any relevant information to the office by Email/Slack
• Partner with IT team on office equipment
• Assist with staff events as well as ad hoc event planning
• Develop office procedures, and ensure they are implemented appropriately
• Assist with Facilities with office planning, and liaise with IT team on office assets

Qualifications

• +4 years of office management experience
• Spanish and English proficiency
• Excellent time and project management skills
• Strong communication and organisational skills in a fast-paced environment
• 3+ years of experience with customer interactions, both by phone and in person.
• Google workspace proficiency

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

• Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
• Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
• Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses.
• Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [emailprotected] .