Offer Maintenance Technical Antenna – Level 2

Job Description - Offer Maintenance Technical Antenna – Level 2 (009CRT)

What You Will Do:

• Maintain engineering records for standard product offerings.
• Investigate issues and recommend corrective actions.
• Execute approved recommendations (e.g., create/revise records in Creo and/or PDM).
• Write and validate Application Notes.

Support to Line of Business (LoB):

• Assist with PMP, PEP Full Track, AGILE, and Optimization projects.
• Conduct risk analysis (FMEA and FTA).
• Provide PRB and TEX support for factory and field issues.
• Release Application Notes for legacy record updates.

Support to Global Supply Chain (GSC):

• Coordinate and prioritize support requests (ACE, MOTS, PDCRs).
• Liaise with Engineering, Manufacturing, Quality, and Procurement to meet lead times and reduce errors.
• Manage obsolescence of designs (O2, Longtail, Commodity).
• Perform standard record changes and investigations related to design issues.
• Review deviation requests.

Support to Centers of Excellence (CoS):

• Conduct PPAP and FAIR, 3F analysis, product audits, and QVE project execution.
• Prioritize legacy record changes for each factory MCO.

Support to Project Engineering:

• Correct standard records to reduce/eliminate manual intervention by OE.
• Coordinate obsolescence communication.

Support to Middle Office Design Optimization:

• Coordinate and prioritize support requests (ACE, MOTS, PDCRs).
• Support content testing for project launches.
• Release Application Notes for legacy record updates.

Compliance:

• Maintain knowledge of local, state, and federal codes/regulations.
• Apply industry standards (UL, ANSI, NEC) to new designs.

Qualifications:

• Experience in the design, applications, and/or installation of LVMCC & Panelboards products.
• Proficient in Creo/ProE, PDM, ODM+, Order Editor, ACE, Q2C, and SAP.
• Skilled in 3D tolerance analysis.
• Engineering degree from an accredited university (BSME preferred).
• Accountable, self-motivated, and proactive.
• Strong problem-solving skills.
• Excellent written and oral communication skills.
• Ability to work in a culturally diverse environment.
• Minimum 5+ years of experience.
• Ability to integrate quickly into global offers and processes.