North America Logistics Manager

Essential Duties and Responsibilities:

Logistics Strategy & Planning:

1. Develop and implement logistics strategies and initiatives to optimize transportation and distribution networks within North America.
2. Forecast logistics needs, identify cost-saving opportunities, and implement continuous improvement initiatives.
3. Collaborate with senior management to align logistics strategies with broader company goals.
4. Collaborate with carriers, customer care and other business departments to create customer-centric solutions while managing costs and executing consistent, high on-time-delivery.
5. Identify and implement process and system needs to maintain future company growth.

Team Leadership & Collaboration:

1. Lead and mentor logistics teams, providing training, guidance, and support to enhance performance and efficiency.
2. Collaborate with internal departments (sales, production, finance, etc.) to ensure seamless operations.
3. Coordinate with regional and global teams to align logistics operations across different markets.

Performance Monitoring & Reporting:

1. Monitor key performance indicators (KPIs) related to logistics performance, including delivery time, cost savings, and customer satisfaction.
2. Collaborate with data teams to develop regular reports on logistics performance, cost analysis, and recommendations for improvements.
3. Analyze data to identify trends and opportunities for optimization.

Skills and Abilities:

1. Strong leadership and team management skills.
2. In-depth knowledge of logistics software and tools (ex: Oracle tools).
3. Excellent communication, negotiation, and problem-solving skills.
4. Analytical mindset with the ability to optimize logistics processes.
5. Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Important Note:

Only resumes submitted in English will be considered for this position. Applications in other languages will not be reviewed. Thank you for your understanding!

Other Requirements and Qualifications:

1. Bachelor’s Degree preferred in Supply Chain or Logistics.
2. Minimum 5-7 years’ experience with domestic and international freight.
3. Must have experience in ocean freight and small parcel shipping.
4. Experience with maquiladora operations at the San Diego, CA border preferred.
5. Some travel may be required; candidates must possess a valid U.S. visa to support cross-border operations.
6. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Physical Demands:

Prolonged sitting and standing may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

National Pen Co., LLC is an Equal Opportunity Employer. National Pen does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

NATIONAL PEN is an industry-leading global promotional products company, servicing over one million customers in more than twenty countries in North America, Europe, and Asia. We market, manufacture, personalize, and sell products globally through both online and offline channels. Our headquarters are in San Diego, California, with facilities in Tennessee, Mexico, Ireland, Tunisia, Jamaica, China, and France supporting more than two thousand employees. National Pen’s unique niche is the ability to personalize a promotional product to a customer’s specific needs with low minimum order requirements. National Pen is owned by Cimpress plc, a multi-billion dollar publicly traded global entity with portfolio companies specializing in mass customization. (Nasdaq:CMPR)