Marketing Operations Specialist

As passionate about our people as we are about our mission.

What We’re All About

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Job Title: Marketing Operations Specialist

Q2 is seeking a Marketing Operations Specialist who is excited and eager to gain first-hand experience in all aspects of Marketing at an enterprise B2B company. Collaborating closely with Marketing Demand and Events teams, the ideal candidate for this role is adept at working independently and in group settings, helping design, create, and collaborate with key stakeholders to support marketing projects. The Marketing Operations Specialist will be able to contribute to optimization, troubleshooting, and supporting our marketing initiatives, focusing on campaign, event, and operational support.

RESPONSIBILITIES:

• Support the planning and execution of customer focused marketing campaigns, programs, and initiatives.
• Drive webinar program setup, support, and management.
• Provide logistical and administrative support for hosted and industry events.
• Will be a contributor and owner to the optimization, execution, and measurement of marketing campaigns, account-based marketing, and events.
• Collaborate with fellow marketers, sales professionals, business analysts, and marketing leaders to ensure marketing execution meets desired outcomes and needs.
• Develop and implement marketing plans.
• Support the marketing team with marketing activities by demonstrating expertise in various areas, including optimization, advertising, social media, direct marketing, webinar, and event planning/coordination.
• Assist with the analyses of marketing data, including campaign results, conversion rates, and online traffic to improve future marketing strategies and campaigns.
• Perform other duties when needed.

EXPERIENCE AND KNOWLEDGE:

• Typically requires a Bachelor’s degree in Marketing, Communications, or related field and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Good technical skills, creativity, analytical abilities, and communication skills.
• Beginner knowledge of marketing principles, strategies, and theories.
• Beginner knowledge in Salesforce, specifically campaign management and reporting.
• Must be an energetic self-starter who works well independently and in a team setting.

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents.
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.