Marketing Coordinator

Summary

We are recruiting for a Marketing Coordinator to join our diverse and vibrant Hotel Marketing team.

If you are a creative individual with analytical skills and a passion for Marketing & Distribution we'd love to hear from you.

Key Objectives For This Role Include

1. To support the implementation of our hotel marketing plan, resulting in new arrivals and revenues for our European hotel budget.
2. Create inspiring Direct Marketing campaigns, including those on our brand websites, email marketing and third party OTA's distribution channels.
3. Work closely with the team to support all Hotel Marketing efforts for our x24 brand properties in Europe.
4. Work closely with our third party suppliers to optimise property visibility and content.
5. Support the Regional Market Managers identifying new channel distribution opportunities, including the setup & onboarding of new contracts.
6. Through effective administration, maximise market share and overall European hotel revenue generation.

Essential Job Functions

DIRECT MARKETING

1. Build and coordinate inspiring direct marketing campaigns through the brand and sub websites for European Resorts.
2. Monitor and oversee property campaigns & content on all brand websites for European Resorts.
3. Coordinate activity through the property management systems, working with E-commerce colleagues.
4. Coordinate the implementation of Email deployments.
5. Proactive coordination of all online property content, erratas and policies.
6. Submitting and following up on creative Workfront project requests.
7. Liaise with internal and external business partners to maximise direct revenue generation, such as E-commerce or third party agencies.

EXISTING THIRD PARTY DISTRIBUTION

1. Maintaining and improving content and property listings on third party websites.
2. Updating all distribution channels with errata notice updates and policies.
3. Creation of third party offers and promotions e.g. flash deals and OTA discount promotions.
4. Proactive coordination of property administration such as new project work, general administrative updates or marketing initiatives.
5. Maximise relationships with third party distribution contacts, including communication through Microsoft Teams, phone, email and face to face.

NEW THIRD PARTY DISTRIBUTION

1. Setting up content builds for new distribution channels and third party contracts.
2. Coordinating the build process and implementation of new contracts across all teams within department.
3. Ownership of project implementation from contract handover stage.
4. Submitting PCAS forms, finalising contracts with legal, signature and filing.
5. Setting up accounting suppliers for payments of new contracts.

Other Administration

1. Keeping the channel log document up-to-date at all times.
2. Keeping all marketing activity documents up-to-date at all times.
3. Managing stock levels and reproduction of printed collateral including promotional items.
4. Updating campaign tracking performance figures, reporting and analysis of data.
5. Updating the marketing costs tracker with actual spend & submitting to accounts.
6. Keeping all team training manuals up-to-date at all times.
7. Keeping marketing procedure manuals up-to-date at all times.
8. Scheduling and attending company webinars for personal development.
9. Participation in daily team catch-up calls.
10. Proactive in the personal development planning process each month.
11. Contribute with effective ROI initiatives to increase overall EU revenue generation.
12. Attending industry events and trade shows (when required).
13. Supporting the Groups Department (where appropriate).

Education And Experience

1. Advanced speaking and writing skills in Spanish and English.
2. Degree-level education in marketing, business management or similar area preferred, but not essential.
3. Previous experience of working in a marketing, e-commerce or hotel industry role preferred, but not essential.
4. Ability to prioritise own workload with a high degree of flexibility.
5. Strong business and organisational skills.
6. Strong problem solving through ability to diagnose and implement solutions.
7. Effective, confident communicator, excellent speaking, reading and writing skills.
8. Ability to multi-task with a strong eye for detail.
9. Good understanding of Microsoft Office based applications, excel, word & PowerPoint.
10. Power BI knowledge preferred, but not essential.
11. Must be well presented.

Required Sometimes

1. Attending industry events and trade shows.
2. Visiting resorts to identify new marketing opportunities and build commercial relationships.