Lead Release Management Engineer

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Lead Release Management Engineer

Apply locations Work from Home, Mexico time type Full time posted on Posted 3 Days Ago job requisition id 30425

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

FICO is looking for a talented Lead Release Management Engineer with DevSecOps skills to join our CCS (Customer Communication Services) Engineering TRICS team. The TRICS team (Tooling, Release Management, Infrastructure, Compliance and Security) is a DevSecOps enablement team that provides services to the overall CCS Engineering team. TRICS manages Infrastructure as Code, CI/CD, Security, Release Management… owning all aspects of the software lifecycle, from requirements capture, through implementation, deployment and support. The team is always looking to try out new technologies and use the best tools to build a scalable, high volume and reliable platform.

Our people is spread around the globe, with members in India, Spain, UK, USA and Mexico. The successful candidate will have Mexican working hours, but flexibility will be expected so that, typically by starting her/his day early, she/he can sync up with other team members.

The successful applicant's main responsibilities will be around the Release Management area, but she/he will also be expected to be a technical contributor, working on CI/CD, IaC, etc. FICO CCS is currently FICO’s main revenue generator and deploys a highly scalable Microservices platform based on Docker and AWS (Amazon Web Services) as the primary hosted environment. Within AWS, FICO CCS uses Services such as AWS ECS, EC2, RDS, DynamoDB, Elasticache, CloudFront, Cloudwatch, IAM, Lambda, KMS, Kinesis, EMR.

What You’ll Contribute

• Plan Release Schedules, liaising with all relevant stakeholders to ensure dates are fit for purpose.
• Conduct Release Readiness meetings to ensure every consideration has been taken to ensure a successful release.
• Deploy changes to lower environments (DEV and QA).
• Create CRs (Change Requests) to deploy components to different environments.
• Provide support to the Operations team when issues are encountered during deployments.
• Provide suggestions to enhance and maintain our CI/CD framework and also actively contribute to its development.
• Develop CI/CD pipelines using languages such as Java (Groovy), Python, Javascript or Bash.
• Help support, develop and manage our CI/CD Infrastructure (Jenkins, Bitbucket…) using Cloud Formation and Hashicorp Packer.
• Liaise with the Cyber Security team to ensure smooth integration with Security tooling (Aquasec, Blackduck, Checkmarx, Kics, Invicti…)
• Maintain and version in Git, with Jira as the Agile ticketing system and Confluence for documentation.

What We’re Seeking

• Demonstrable practical Release Engineering/Management experience.
• Demonstrable practical experience with Groovy/Java. Ideally, also Python, Javascript (node.js), and Bash.
• Demonstrable practical experience with using and configuring CI/CD software: Jenkins, Bamboo, GitHub Actions.
• Demonstrable practical experience with Cloud technologies, ideally AWS.
• Experience in version control using Git (or similar) - especially via CLI.
• Good understanding of the Linux System and comfortable with command-line operations on Linux environments.
• Experience with Docker and Microservices.
• Experience designing, developing and supporting AWS-based solutions in a production environment.
• Experience in debugging issues in a production environment and availability to provide support if required.
• Drive innovation at all the levels (tools, infrastructure, development practices…).
• Basic Networking concepts including VPN, IPs, DNS, HTTPS.
• Experience working across a range of technical areas, including building, testing, delivering, maintaining scalable and resilient infrastructure.
• Experience with provisioning tools such as Ansible alternatively (Chef / Salt / Puppet) is desirable.
• Understanding of SOA, experience with Web Services (XML-RPC / JSON / SOAP / REST / GraphQL) is desirable.
• Fluent English and excellent communication skills.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

#LI-MC1

#LI-Remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy