Company Overview
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
Team Overview
The CPG Brands Monetization KAM will play a key role in supporting the DiDi Shop team to develop and execute effective strategies for achieving revenue goals. This position involves collaborating on client proposals, analyzing ad campaign performance, and maintaining communication with clients, media agencies, and resellers. The ideal candidate is highly analytical, organized, and client-focused, with a strong interest in digital advertising trends.
Role Responsibilities
- Fostering and maintaining strong relationships with existing clients to encourage repeat business.
- Supporting the development of pricing models, promotional strategies, and campaign ideas to attract potential clients.
- Developing and maintaining sales enablement content, including training materials and tools.
- Conducting market research to identify potential clients and industry trends.
- Creating and managing dashboards and comprehensive reports to monitor sales performance and track OKRs.
- Acting as a key contact point for active communication with clients, media agencies, and resellers.
- Managing incoming inquiries and providing quick, effective solutions to client needs.
- Analyzing ad campaign performance to obtain valuable insights for clients and future campaigns.
- Collaborating with the team to prepare client-facing proposals, presentations, and detailed reports.
- Analyzing advertising campaign results to derive insights and recommendations for improvement.
- Sharing performance reports and actionable insights with clients to demonstrate value and effectiveness.
- Working closely with the marketing and product teams to ensure alignment in sales initiatives and client deliverables.
- Providing feedback to internal teams to optimize advertising products and offerings based on client input.
Role Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, Communications or Advertising.
- +2 years of experience as an eCommerce Key Account Manager (KAM), in advertising sales at a digital media agency, or working with a digital vendor.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills and the ability to manage multiple projects.
EEO Statement
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.