IT Manager - QE Automation

Summary

AutoZone’s Quality Engineering Manager will possess solid knowledge of quality engineering and test methodology concepts; with demonstrated strong leadership. Will be responsible to nurture and grow talent within the Quality Engineering organization. Manager will manage AutoZoners and contract resources spanning multiple geographies. Must be accountable to manage and oversee quality engineering services across multiple domains and programs while collaborating with other peers to achieve success. QE Manager will help define and execute the department’s strategy and roadmap. Will also be responsible for identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service.

Responsibilities

1. Lead and manage team members to provide testing services achieving successful implementation of applications across the organization.
2. Establish quality standards by defining quality criteria and setting expectations across the team.
3. Train and mentor all test engineering resources on quality assurance processes and technologies.
4. Develop and grow the team by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling team members.
5. Plan/review team member compensation and enforce policies and procedures in alignment with HR and compensation policies.
6. Maintain expected HR workforce metrics.
7. Develop test automation skills within the organization.
8. Collaborate with all IT teams to understand objectives, gather testing and automation requirements, troubleshoot issues, and implement test solutions.
9. Build relationships with key business partners to identify and resolve business issues.
10. Prepare and conduct project status meetings with IT and business stakeholders.
11. Ensure test data management best practices for full testing across integrated enterprise systems.
12. Develop environment controls to manage and test projects and initiatives across all different environments.
13. Conduct lessons learned throughout the Software Testing Life Cycle (STLC).
14. Provide leadership and expertise in defining and executing strategy across the enterprise for all aspects of quality engineering.
15. Track and analyze testing metrics to identify areas of improvement.
16. Manage budget for projects and manage vendor partnerships.
17. Understand customer feedback and incorporate it into QE processes.

Requirements

1. Bachelor’s degree in computer science, MIS or related field required.
2. At least 10 years of software testing experience, development, and project management experience, including 2-4 years in management/leadership position.
3. Detail-oriented person with strong problem-solving and analytical skills.
4. Effective communication skills.
5. Problem-solving, analytical, and research skills.
6. Knowledge of data analysis and statistical methods.
7. Hands-on in Project management: estimating, planning, controlling, risk management, issue resolution, and execution.
8. Experience with industry-leading test tools/technologies such as Selenium, BDD, Service Virtualization, Appium, and tools like Application Lifecycle Management (ALM/Quality Center), Jira, Agility, Zephyr, Test Rails, etc.
9. Experience in the design and development of test automation solutions and delivering software testing in complex development environments.
10. Experience working and managing resources across different geographies.
11. Experience with Linux environments.
12. Improvement-focused individual with experience in establishing and improving processes based on data analysis.