ISG Inside Sales Support Rep

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com.

Description and Requirements

About Lenovo:

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all!

Who You’ll Work With:

Lenovo's Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity’s greatest challenges. A trusted partner every step of the way, we provide reliable infrastructure and support with Smarter Infrastructure Solutions, Cloud Computing, Analytics, AI, As-A-Service, Edge Computing, and more.

About Our Team:

As an Inside Sales Support Rep (ISSR), you will play a pivotal role in the Lenovo Customer Experience. Your expertise, skill set, and positive attitude will be instrumental in helping Lenovo's business grow, accelerating the contract process, and enhancing customer satisfaction.

About the Role:

Embrace a unique opportunity with this hybrid (office/home) position, where you can expand your analytical, networking, and operational skills. You'll assist in creating and handling sales quotes for potential ISG deals, offering a flexible work environment and diverse skill development.

In this role, you will collaborate extensively with the Sales, Order Desk, Credit, and AR teams. Your role will be to identify and resolve operational challenges, ensuring that quotes are successfully converted into sales orders. You will also be involved in leading or participating in projects aimed at improving operations and maintaining one or several activity reports.

The individual contributor will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages for our Infrastructure Solutions Group in NA (ISG).

Responsibilities:

• Reporting: Experience in creating, maintaining, and controlling reports daily.
• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation

Position Requirements

Required Skills:

• College degree or be an active (Senior year) student on a major such as International Commerce, Business, or Marketing.
• Excel (Pivot tables, basic formulas, conditions)
• Excellent English skills, both written and oral, are a MUST. This position has permanent contact with teams located in North America, and the interview will be conducted in English.
• Strong analytical and numerical capabilities
• Able to concentrate over long periods
• Multi-tasking skills are highly regarded.
• Able to work with little supervision

Desired Skills:

• SAP
• Power BI
• Visual Basic
• PowerPoint
• Being tech-savvy
• Knowledge of computing / IT vocabulary is a plus.
• Basic French

Why Lenovo?

At Lenovo, we are thinkers, entrepreneurs, risk-takers, and problem-solvers working together to challenge the status quo constantly. If you share our commitment to ingenuity, creativity, and innovation, we want you to help us define our world of tomorrow. Lenovo is a US $62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500 and #8 on Gartner’s Top Supply Chains, employing 77,000 people around the world and serving millions of customers every day in 180 markets. This transformation together with Lenovo’s world-changing innovation, is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.

Lenovo’s Infrastructure Solutions Group (ISG) builds servers, storage, and IoT-enabled devices that power the Cloud and enterprise architecture of some of the world’s largest companies.

If you require an accommodation to complete this application, please contactability@lenovo.com.