IBM Technical Engineer

Position: IBM Technical Engineer
Job Description:

Arrow is seeking an IBM Technical Engineer to provide technical knowledge and tailored solutions to our channel partner community in North America. As a Technical Engineer, you will be accountable for delivering system designs and configurations and overseeing day-to-day technical account-level activities. You will be responsible for architecting solutions for channel partners within your assigned technology focus area. The successful candidate will have knowledge of IBM Power Systems and knowledge across modern infrastructure and adjacent technologies.

What You’ll Be Doing:

1. Provides technical support and guidance to channel partners and sales staff with pre-sales activities on behalf of Arrow’s supplier IBM.
2. Leads in the analysis, design, and refinement of technology solutions.
3. Demonstrates knowledge on IBM Power systems, networking, and cloud services.
4. Keeps up-to-date with industry trends, market conditions, and the competitive landscape.
5. Develop and propose solutions that meet the technology and business requirements of assigned channel partners and their end users.
6. Serves as a trusted technology adviser to channel partners and serve as an internal Arrow resource on technical plays or specific business applications and outcomes within an assigned market segment.
7. Successfully builds relationships with the Arrow account team, partners, and end users in support of sales objectives; engages and leverages Arrow horizontal resources, abilities, budgets, and personnel as appropriate.
8. Participate in IBM technical sales calls with and on behalf of channel partners.
9. Qualifies IBM sales opportunities to meet end customer technical requirements.

What We Are Looking For:

1. Typically requires 5–7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.
2. Ability to prioritize and meet deadlines.
3. Results driven.
4. Entrepreneurial mindset.
5. Business and sales acumen.
6. Strong organizational and interpersonal abilities.
7. Customer focused.
8. Requires knowledge and experience with IBM solutions for Power systems.
9. Industry certifications and/or experience with modern infrastructure/cloud/AI solutions.
10. Ability to conduct effective presentations and/or trainings.
11. Experience with IBM tools especially IBM configurator (eConfig).

Work Arrangement:

• Hybrid: 3 days in office / 2 days from home.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus.
• 40% vacation premium.
• 12 vacation days plus 2 floating days, sick days, and holidays.
• Vision and Dental Assistance.
• Life Insurance.
• Healthcare Insurance.
• 10% Food/Pantry Vouchers.
• Restaurant Vouchers.
• 13% Savings Fund.
• Growth Opportunities, and more!

Apply Today!

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Annual Hiring Range/Hourly Rate: $48,741.67 - $66,000.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location: MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type: Full time
Job Category: Sales EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)