HRBP - Latam

Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.

Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).

We are in need of an experienced and dynamic Senior HR Business Partner for the Latin America region reporting to the Head of People Operations. As a Senior HR Business Partner, you will play a crucial role in driving the HR strategy, managing employee relations, talent development, recruiting, and coaching, program/initiatives (e.g. performance management, comp, training, etc.), and fostering a positive and inclusive work culture. This position will have a primary focus on the LATAM region working with key departments across the organization, and supporting global HR client groups and programs where needed.

Location: This role is a hybrid role (2-3 times a week in the office) based out of Mexico City, Mexico (Roma Norte).

• Partner with business teams as their main HR contact for coaching and managing the full employee lifecycle in partnership with the People Team to maximize employee engagement and business execution.
• Focus on manager coaching, organizational design, change leadership & communication, and talent management.
• Influence business and talent initiatives that support our short and long-term business goals, including driving practices that enable high performance and operational excellence.
• Recommend, develop, and implement new HR processes as required to further and scale the business.
• Provide counsel and guidance on Employee Relations situations.
• Lead core HR processes (e.g., performance calibration, compensation review cycle, promotions).
• Influence and/or deploy practices to increase employee engagement and satisfaction.
• Model and reinforce our cultural values.
• Oversee and manage on-site events in Mexico, while collaborating with the Country Managers in Brazil and Colombia to coordinate local office activities.

• 7+ years experience in an HRBP role or in combination as an HR Generalist.
• Bachelor’s degree in HR, Psychology, Business or similar field.
• Super communication skills, including effective facilitation, listening and writing.
• Ability to express thoughts in a clear and concise manner.
• Demonstrated analytical thinking, problem solving and decision making skills.
• Effective coaching skills, strong business acumen, and ability to influence colleagues at all levels of the organization.
• Knowledge of HR programs and practices, including applicable state and federal employment laws and regulations within the LATAM region.
• Fluent in English and Spanish.
• Jeeves is a global company and English is the language we use internally to communicate between regions.
• Portuguese is a plus.
• Agile and able to pivot quickly with the changing environment.
• Collaborative and team oriented.