HR Coordinator (B2B, full-time)

Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.

Our mission is to bring clinical trials to much wider populations of sites and patients around the world. For too long, clinical trials have only been available to a handful of patients at a handful of hospitals - a unique opportunity for selected few. Imagine every patient with no hope of a cure having the option of getting access to clinical research enabled by their physician and hospital.

Founded by a team of seasoned professionals with more than 30 years of global industry experience, we bring together driven and dedicated people around the world, working collectively to help make a positive impact on patient lives. Milestone One partners with research sites to navigate the complexities of clinical trials seamlessly. From medical equipment rental services to patient support services, we provide end-to-end support tailored to each site’s unique needs empowering them to focus on what truly matters — delivering innovative therapies to patients.

Job Description

Key Responsibilities:

1. Oversee end-to-end recruitment processes across multiple countries, ensuring high-quality talent acquisition.
2. Manage onboarding and offboarding processes, ensuring compliance with company standards and local regulations.
3. Develop, implement, and improve HR policies, procedures, and guidelines.
4. Assess training needs, design training programs, and conduct training sessions.
5. Utilize online learning platforms and tools to facilitate virtual training sessions.
6. Collaborate with a diverse, international team to align HR initiatives with business objectives.

Qualifications

Requirements:

1. Experience: Minimum 3 years of experience in a similar role. Experience in the medical, pharmaceutical, or clinical research industry is highly desirable.
2. Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
3. Languages: Advanced proficiency in both Spanish and English (written and spoken), capable of conducting recruitment and training in these languages.
4. Skills:
   1. Strong teamwork abilities and a collaborative mindset.
   2. Exceptional organizational skills and attention to detail.
   3. Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships.
   4. Creativity and resourcefulness in sourcing candidates and implementing HR strategies.
   5. High level of self-motivation and ability to work flexible hours when necessary.

Preferred Qualifications:

1. Familiarity with learning management systems (LMS) and online training tools.
2. Experience in creating and conducting online and in-person training sessions.
3. Knowledge of international HR practices and regulations.

Additional Information

If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you.