GLOBAL IT INFRASTRUCTURE OPERATIONS SPECIALIST - APPLICATION PLATFORM MANAGEMENT

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GLOBAL IT INFRASTRUCTURE OPERATIONS SPECIALIST - APPLICATION PLATFORM MANAGEMENT

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Reporting to the Global IT Infrastructure Operations Leader - Application Platform Management, the Global IT Infrastructure Operations Specialist - Application Management provides L2/L3 Operations support to ensure the smooth and efficient functioning of platform management operations, including databases, middleware, and operating systems, across Regions and Business Groups. He/she interfaces with regional IT teams and Tech Office to ensure troubleshooting assistance in the platform management domain.

Main responsibilities include:

Platform Operations Management

1. Oversees L2/L3 support for databases, middleware, and operating systems, ensuring smooth and efficient operations by managing the provisioning, configuration, and deployment of database systems, middleware applications, and operating systems.
2. Implement disaster recovery and business continuity plans.
3. Ensures the implementation and upholding of IT standards, policies, and best practices defined at a Group Level.

Stakeholder Collaboration

1. Develop and maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
2. Coordinates with regional IT teams to provide expert support and troubleshooting assistance in platform management, ensuring consistent service delivery across regions.
3. Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.

Required profile & experience:

1. IT specialization or equivalent by experience.
2. Minimum of 5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
3. Expertise in the exploitation, maintenance, administration, supervision, and support of IT services related to platform management.
4. In-depth knowledge of database systems and middleware applications, with proficiency in managing and maintaining these platforms.
5. Experience with cloud platforms, including the integration and management of cloud-based platform services.
6. Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements to ensure secure and compliant platform operations.

• Teamwork and effective communication skills, both verbal and written.
• Excellent analytical and problem-solving abilities.
• Ability to adapt to changing technologies and work environments.
• Commitment to providing high-quality service and support to internal and external stakeholders.

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.