GLOBAL IS / IT INFRASTRUCTURE OPERATIONS SPECIALIST - DC & SERVER ROOMS

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Reporting to the Global IT Infrastructure Operations Leader - DC & Server Room operations, the Global IT Infrastructure Operations Specialist - DC & Server Room provides L2/L3 Operations support to ensure the smooth and efficient functioning of datacenter and server room operations, across Regions and Business Groups.

Main responsibilities include:

DC and server room infrastructure operations management

1. Provide L2/L3 support of Server and Datacenter infrastructures, as well as the provisioning, configuration, and deployment of physical and virtual servers.
2. Manage the integration and operation of cloud services, ensuring seamless connectivity and performance.
3. Implement disaster recovery and business continuity plans.
4. Ensure the implementation and upholding of IT standards, policies, and best practices defined at a Group Level.

Stakeholder Collaboration

1. Maintain comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
2. Coordinate with Regional IT teams to provide support and expertise in datacenter, server management, cloud, and related IT domains.
3. Assist regional teams in troubleshooting and resolving complex issues, ensuring consistent service delivery across regions.
4. Coordinate with the Techpole to implement and ensure adherence to the standards defined by the Group.

Required profile & experience:

1. IT specialization or equivalent by experience.
2. Minimum of 3-5 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
3. Knowledge in the exploitation, maintenance, administration, supervision and support of IT services.
4. Good knowledge of datacenter infrastructure, and proficiency in managing and maintaining physical and virtual servers.
5. Experience with cloud platforms.
6. Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements.

Key behavioural skills:

1. Teamwork and effective communication skills, both verbal and written.
2. Excellent analytical and problem-solving abilities.
3. Ability to adapt to changing technologies and work environments.
4. Commitment to providing high-quality service and support to internal and external stakeholders.

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.