Galaxy Store Operations Manager

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• Join us at Samsung and find your opportunity to do what you can't.

Job Summary:

• The Galaxy Store Operations Manager will oversee the platform's operations in Mexico, ensuring efficiency and smooth functionality.
• The role includes implementing regular global campaigns, regional marketing strategies, managing campaigns, and collaborating with cross-functional teams to optimize brand awareness, user acquisition and engagement.
• The manager will evaluate performance metrics, support strategic partnerships, and align local promotions with global objectives to drive growth and enhance the Galaxy Store’s impact in the region.

Challenges:

• The role requires working closely with the Head of Mobile Experience Partnerships & Galaxy Store Operations, Latin America (based in São Paulo) while also aligning strategies with the Galaxy Store Global Marketing team in Suwon (Korea).
• Navigating different priorities, regional needs, and global directives will be essential for success.
• This is an individual contributor role that demands a hands-on mindset, ownership, and the ability to drive initiatives with minimal supervision.
• The person must proactively identify opportunities, propose solutions, and execute strategies that enhance the Galaxy Store’s presence in Mexico.
• Ensuring that global campaigns are successfully implemented in Mexico while tailoring them to local preferences, user behaviors, and market trends.
• Managing campaign operations end-to-end, from briefing to execution and performance evaluation.
• The role requires adapting and localizing global marketing strategies while maintaining alignment with corporate guidelines.
• Collaborating with multiple teams, including Partnerships, Legal, Product Development, Customer Support, and Finance, without having direct reports.
• The ability to influence and align stakeholders across different teams will be critical for execution.
• Identifying insights from data and translating them into actionable improvements will be essential.
• The person must be resourceful in optimizing budgets and ensuring cost-effective execution of marketing and partnership initiatives.
• Identifying, negotiating, and managing partnerships that enhance the Galaxy Store ecosystem in Mexico.
• Supporting Samsung’s growth ambitions in the region by securing meaningful collaborations with local and global players.
• The role involves directly handling campaign management tools, setting up promotions, and monitoring execution to ensure optimal results.
• Troubleshooting issues and optimizing campaign performance in real time will be a key responsibility.
• Developing and implementing initiatives that strengthen the Galaxy Store’s positioning and user adoption in the Mexican market.

Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Marketing, Digital Media, or a related field. A Master’s degree (MBA or similar) is a plus.
• Experience:
• Solid experience in digital marketing, mobile app stores, e-commerce, partnerships, or a related field.
• Proven track record in campaign execution, marketing operations, and business growth in a digital or tech-driven environment.
• Experience working with cross-functional teams in a multinational or matrix organization.
• Previous experience with the Mexican digital ecosystem (mobile, gaming, payments, or digital content) is highly desirable.

Why is Samsung Electronics the place to be?

Join a Global Team

Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges

Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future

Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact

Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.

Benefits:

• Comprehensive health and wellness programs
• Professional development opportunities
• Opportunities for career advancement
• Global networking and collaboration