Finance Digital Solutions Process Engineer (C13) hybrid located in Heredia

The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
• Assess innovation opportunities.
• Identify new sources of growth, including new value propositions.
• Optimize business and operating models.
• Simplify organizational structures.
• Create industrial-strength franchise processes.
• Collaborate with business and function managers to identify significant opportunities for revenue growth and cost optimization.
• Develop compelling executive presentations that recommend and persuade specific courses of action for decision makers.
• Develop and maintain rigorous project plans and manage tactical project needs, including resource requirements, relationship management, and task management.
• Develop and share best practices and lessons learned across the enterprise.
• Perform other duties and functions as assigned.
• Drive qualitative and quantitative analysis, addressing ambiguity in available data and input.
• Formulate hypotheses and identify actionable insights that challenge the status quo.
• Independently develop stand-alone portions of executive documents.
• Effectively communicate complex concepts to senior executive audiences.
• Build relationships with and influence senior stakeholders on path forward.
• Manage small teams, including productivity and business resources, to achieve results.
• Structure and execute own workstream; anticipate issues and put in place mitigation strategies; see dependencies and connectivity across workstreams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in process engineering.
• Critical thinking and problem solving skills.
• Bias for action; track record of driving parts of large scale transformations and/or implementation of high-impact initiatives.
• Well-versed in a range of problem solving approaches and capable of optimizing techniques to yield the best results.
• Knowledge of the financial service industry and technology organizations.
• Ability to travel a proportion of the time.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This is a Vice President position within Productivity Digital Solutions that is responsible for creating digital solutions in one or more digital tools and leading and managing the related projects to do so. The Digital Solutions Creator also provides advice to larger projects and assesses opportunities for efficiencies at Citi.

Citi Productivity increases engagement, empowerment, and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change. The Productivity organization creates solutions that ignite Citi's talent ecosystem, deploying digital tools and simplifying operating models and processes that transform our business and Functions.

Productivity Digital Solutions enables efficiency by deploying and managing platforms for end-users to create compliant solutions within, creating digital solutions, and providing advice on larger projects with a tech component.

Responsibilities:

• Create digital solutions in Tableau to provide (internal) clients dashboards that visualize the data they need for information, control, and decision making.
• Be familiar with other digital tools -e.g. Python, KNIME, Appian and be able to create or advise on creation in these tools.
• Manage complex projects with cross-functional stakeholders to deliver digital solutions for teams.
• Identify and mitigate risk and enable compliance with applicable laws, regulations, and policies.
• Provide relevant advice for larger ongoing projects.
• Mentor junior team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 8 Years of Experience.
• Advanced English level.
• Experience creating and deploying digital solutions (e.g. data transformation, visualization, etc.).
• Technical expertise in data visualization and transformation, with a focus on Tableau.
• Experience in process re-engineering, business transformation, or process simplification.
• Advanced MS Excel and MS Powerpoint required.
• Program/Project Management Skills.
• Leadership skills with a proven ability to influence and motivate others, delivering positive outcomes in complex projects involving business stakeholders, consumer technology partners, and global and regional collaborators.
• Strong strategic thinking and organization skills.
• Ability to ruthlessly prioritize and possess a bold, curious and determined approach while being a strong team player.
• Able to drive a challenger and catalyst focus during all interactions related to digital solutions and efficiency at Citi.

Education:

• Bachelor's university degree finished in business/finance/engineering/computer science (or a related discipline).

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Business Strategy, Management & Administration

Job Family: Business Process Re-Engineering

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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