Expansion Program Manager, Amazon Logistics (AMZL)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through excellence performance.

Amazon is seeking a Expansion Program Manager for Mexico. In this role, you’ll help translate business needs into actionable projects with clear expectations and metrics. Engage and follow up with support teams to execute projects. You’ll partner with Operations to align on expectations, confirm project status, anticipate potential risks, and drive strategic decisions to ensure project success.

This role leads investment projects in Mexico to help improve customer experience and business requirements through Program Manager best practices by coordinating with support teams and reporting to Transportation leaders.

Job specifics:

Availability to work from Monday to Friday on a 5-day schedule. This role is not a remote position; attendance on site is required.

Key job responsibilities:

1. Own and develop the project management and change management program for investment projects.
2. Support project owners and support teams throughout their project lifetime from conception, feasibility, project planning, and execution.
3. Communicate with project owners and engage with various stakeholder teams, ensuring positive and effective collaboration between teams.
4. Drive projects to improve, expand, and standardize MX operations, based on business objectives.
5. Develop and enforce a culture of continuous improvement.
6. Drive end-to-end process excellence, anticipating risks and communicating effectively to leaders through formal reports, business papers, and risk analysis best practices.

• Bachelor's degree
• 5+ years of working cross-functionally with tech and non-tech teams experience
• 3+ years of program or project management experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Speak, write, and read fluently in English
• Experience in leading large, cross-functional projects
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• PMP certification
• Experience in capital investments projects

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