Email and Chat Support Specialist

Join Our Team as an Email and Chat Support Specialist!

Are you passionate about delivering exceptional customer service? We’re looking for a Customer Support Specialist to provide top-notch assistance via email, live chat, and occasional phone interactions. If you have excellent communication skills and a customer-focused mindset, this is the perfect opportunity for you!

Why Join Us?

• Competitive pay: $3-$4 USD/hr
• Comprehensive health and dental insurance
• Paid Time Off (PTO)
• Holiday bonuses
• Recognition and performance incentives
• Flexible, work-from-home setup
• Exciting career growth opportunities in our rapidly expanding company

Key Responsibilities:

• Respond to customer inquiries via email, chat, and phone.
• Provide support with orders, product details, shipping information, and returns.
• Ensure high-quality and solution-oriented responses across all communication channels.

Qualifications:

• Proficiency in English (written and verbal).
• At least 1 year of customer service experience.
• Familiarity with tools like Gorgias, Zendesk, or Shopify is a plus but not mandatory.
• Strong problem-solving skills and a flexible, solutions-driven approach.

Technical Requirements:

• A personal computer or laptop with at least an i5 processor or equivalent.
• Internet connection with a minimum upload and download speed of 15 Mbps.

How to Apply:

1. Open this link in your browser: https://bit.ly/cs-application-link
2. Use application code: JAZZHR

Note: Only applications submitted through the provided link will be considered.

Become a vital part of a team that values excellence, collaboration, and innovation. Apply today and grow with us!