Ejecutivo servicio al cliente

Sobre nuestro cliente

International company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty.

Descripción

1. Respond promptly to customer inquiries via phone, email, and chat.
2. Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
3. Collaborate with other departments to resolve complex issues.
4. Document interactions and update records.
5. Identify trends and provide feedback for improvement.
6. Follow up with customers and adhere to company policies with empathy and patience.

Perfil buscado

1. Advanced English.
2. +3 years experience in customer service.
3. Attention to detail.
4. Excellent organizational skills.
5. Ability to thrive in a fast-paced environment.
6. Proficiency in data entry and computer skills.
7. SAP, Oracle, Power BI or knowledge in similar systems.
8. Effective communication skills, both written and verbal.

Qué Ofrecemos

Competitive pay
Above Law benefits
Career path