Ejecutivo de Cuentas Clave DTS

Overview

We Are PepsiCo

Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Responsibilities

The Opportunity:

This Key Account Executive will manage SPA box tickets to quickly resolve SalesHub+ issues for our Field Sales organization both Gen1 and PGT for FLNA. The PFNA Sales Technology Sustainment team delivers industry-leading capabilities and solutions to over 30,000 employees. This role will be expected to be highly responsive and quickly/efficiently manage competing priorities and multiple issues simultaneously.

Your Impact:

As Key Account Executive your functions would consist of:

1. SalesHub+ SPA Box Management
2. Lead the day-to-day SH+ processes by resolving issues/incidents surfaced by the Frontline and coordinating across teams as needed.
3. Collaborate cross-functionally with the Supply Chain/SAP COE, PGT, ASN, Asset Management, and IT teams, and Frontline Field Sales.
4. Maintain high level of communication with Frontline Field Sales and other key stakeholders.
5. Issue description, # of Impact, Current Status, Timing of Next Status.
6. Escalate SPA box trends to Sales Enablement leadership especially highlighting pilot software trends negatively impacted pilot users.
7. Proactively work to identify new ways of working to deliver efficiency gains.
8. Ensure high quality of customer service by developing skills that promote responsiveness, professionalism, and customized support.
9. Bring an intellectual curiosity to the role that will help drive innovation.

Qualifications

Who Are We Looking For?

Education

• Bachelor’s degree (required) with concentration in Business, Data Analytics, or Engineering (preferred)

Experience

• English Fluency required - written and verbal

• Advanced/Proficient Computer Skills (Outlook, Word, Power Point, Excel)

• Salesforce & SAP is a plus

• Must have strong analytical and problem-solving skills in order to formulate effective action plans to deal with issues proactively

• Experienced in handling several responsibilities in parallel

• Very responsive and comfortable with working in a dynamic environment

• Clear communication skills (both written/oral) tailored to different levels of seniority

• Attention to detail

• Comfortable working in a cloud environment

• Superb organizational, communication, and analytical skills

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.