Head of Latin American Account Management

About the Role:

Grade Level (for internal use): 13

About the Role: Head of Latin American Account Management

The Team:

This is an exciting opportunity to lead a team within our Latin American Account Management team. This is a dynamic team with strategic thinkers that have a passion for client success and a proven ability to drive results which makes a significant impact on our business in Latin America.

Responsibilities and Impact:

We are seeking a strategic and results-driven leader to oversee our Latin American Account Management team, specifically managing the holistic Market Intelligence portfolio. This role will be pivotal in driving retention and revenue growth across a diverse regional account portfolio valued at $39M. The ideal candidate will possess extensive experience in client strategy development, performance optimization through analytics, and team leadership.

• Lead the Latin American Account Management team, fostering a high-performance culture focused on client engagement and business success.
• Develop and implement comprehensive client strategies that drive retention and revenue growth across Central America, the Caribbean (excluding Bermuda and Cayman Islands), and South America.
• Utilize analytics to optimize account performance and identify growth opportunities within the portfolio.
• Manage change effectively within the organization, ensuring alignment with corporate objectives and market demands.
• Cultivate strong relationships with clients, enhancing engagement and satisfaction to support long-term business success.
• Collaborate with cross-functional teams to align account management strategies with overall business goals.
• Mentor and develop team members, promoting professional growth and a collaborative work environment.
• Stay abreast of market trends and competitive landscape to inform strategic decisions and initiatives.

What We're Looking For:

Basic Required Qualifications:

• Minimum of 15 years of experience in account management or related fields, with a focus on regional portfolios.
• Proven track record of driving retention and revenue growth in a similar role.
• Strong analytical skills with the ability to leverage data to inform decision-making and strategy development.
• Exceptional change management skills, with a demonstrated ability to lead teams through transitions.
• Commercial acumen with a strong understanding of the Latin American market dynamics.
• Bilingual proficiency in Spanish is required; proficiency in Portuguese is highly desirable.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.

Please note: The hiring process will be completed in English. Please submit your English CVs only.

About S&P Global Market Intelligence:
At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments, and individuals make an impact on tomorrow. At S&P Global, we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.