Delivery Offline Senior Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview

Being part of the Operations team for DiDi Delivery will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will have the opportunity to work in a tight team, where you will have a clear impact on the development and growth of DiDi Delivery business.

Role Responsibilities

• Manage all offline processes for all DiDi Delivery businesses.
• Control and track the full P&L for offline processes.
• Manage and control multiple 3rd party vendors.
• Lead the acquisition process for couriers via offline strategies.
• Find key partners for the business.
• Building and maintaining detailed reporting models including core KPIs and growth funnels to assist city-level, regional, and expansion efforts.
• Lead a team located in multiple regions.

Role Qualifications

• 7 to 12 years of experience in professional experience in consulting, operations, analytics or the technology sector.
• Creative problem solver.
• Ability to understand, analyze and interpret Data.
• Demonstrated aptitude for analytical and conceptual problem solving; comfort with quantitative analysis.
• Ability to understand the perspectives of varied stakeholder groups.
• Detail oriented, with strong desire to learn.
• English proficiency to communicate with other teams across DiDi's operations.

EEO Statement

We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.