Director of Sales and Marketing (US or Mexico Based)

Overview

Pontoque Resort at Punta de Mita

Opening in early 2027, Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. Staying true to the brand’s mission of creating elevated places and spaces that are inspired by a destination, the resort’s exterior and interiors will pay homage to the local culture with a contemporary twist.

This beachfront resort will feature 244 guest rooms and suites and two 4-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local area’s many attractions and activities, the resort will offer three original restaurant concepts, a destination spa with 14 treatment rooms, two retail shops, multiple pools including adult-only and family-friendly options, a state-of-the-art indoor and outdoor fitness center, and a kids club. Boasting over 27,000 square feet of meeting and event space, the Omni Pontoque will feature a 6,000 square foot ballroom, an open-air pavilion, multiple event lawns and dedicated meeting rooms, all of which provide breathtaking ocean views.

Job Description

Opening in early 2027, the Omni Pontoque Resort at Punta de Mita will be Omni’s first owned and managed property in Mexico. This is a once in a lifetime opportunity as the opening Director of Sales & Marketing to establish Omni’s presence in Mexico.

The ideal candidate brings strong leadership skills, revenue-focused luxury experience, Mexico resort experience preferred, with a solid background in group, catering and leisure business. Based either remotely in the US or on property in Punta de Mita, you will engage in identifying and hiring “best in class” managers and support in the areas of group sales, catering, convention services, marketing and revenue management. If you are a driven, goal-oriented, energetic leader with a proven track record, then we offer the perfect environment for you to thrive. Moreover, you will engage with our team to develop and launch the pre-opening and subsequent marketing effort for this dynamic resort.

This individual will lead, motivate, and support the team while maintaining strong inter-departmental communications. This role contributes to the overall direction of the hotel and effectively manages all sales and marketing expenses, while maintaining a focus on exceeding pre-opening targets, budgeted revenues and established RevPAR goals.

This position is based remotely in the US or on property in Punta de Mita, and reports to the Regional Director of Sales and Marketing & the Hotel General Manager. US based locations with strong direct flights into Puerto Vallarta may be preferred.

Responsibilities

Essential Job Functions:

1. Design and implement marketing collateral and digital support materials to launch and promote the resort in partnership with the Omni Marketing Team.
2. Hire, build, manage and lead a successful sales team, ensuring productivity, development, and alignment with revenue goals.
3. Drive group room revenue and ADR targets, while developing and executing strategies to generate hotel revenue across all segments.
4. Develop, implement, and manage creative sales packages and proactive solicitation efforts to fill identified need periods.
5. Oversee the development and execution of budgeting, forecasting, and revenue management strategies to maximize profitability.
6. Control sales and marketing expenses to ensure optimal operating profits while maintaining compliance with Omni brand standards.
7. Foster visibility and brand awareness through active involvement in local activities, trade shows, and industry associations.
8. Ensure effective communication and reporting, including customer updates, administrative processes, and timely report submissions.
9. Promote and implement corporate programs to enhance customer awareness and ensure delivery of Omni Hotels & Resorts benefits.
10. Lead strategic planning, monitor sales goals, and collaborate with internal and external stakeholders to drive long-term growth and success.

Skills & Requirements

1. Strong experience in luxury resorts, preferred Mexico experience, with bilingual skills (English/Spanish) a plus.
2. Expertise in account planning, customer relationship management, and setting mutual expectations.
3. Ability to lead and direct teams, manage internal/external resources, and communicate across all organizational levels.
4. Skilled in business planning, budget management, financial analysis, and refining customer value propositions.
5. Proficient in strategic thinking, creative problem-solving, and managing multiple priorities, with strong interpersonal and communication skills.

Key Characteristics

The ideal candidate will demonstrate a superior level of integrity and respect, with a strong ability to influence others. They will possess high emotional intelligence, being empathetic, self-aware, and able to connect with others on a meaningful level. As a visible and respected leader, they will inspire and motivate their team, bringing enthusiasm, pride, and a passion for success to everything they do.

Qualifications

1. Director of Sales & Marketing experience in an upscale luxury hotel/resort, experience in Mexico preferred.
2. Must have a minimum of 10 years of senior sales and/or marketing leadership experience managing more than 10 employees.
3. College degree or equivalent experience.
4. Proficient in use of Excel, Word and access database tools.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.