ECommerce & Digital Coordinator

At iCodde, we are looking for an E-Commerce & Digital Coordinator who will drive a commercial and marketing action plan for digital channels, prioritizing Corporate E-Commerce and E-Retailers. The role involves identifying opportunities to enhance brand consideration, improve the user’s digital experience, attract quality traffic, drive sales growth, and explore new digital business opportunities.

Responsibilities

• Develop and execute a commercial plan aligned to brand strategy focused on brand consideration and growth sales.
• Execute a digital marketing plan to drive traffic and sales in Corporate EComm and e-retailers including pre-launches, newsletters, sweepstakes, etc.
• E-commerce operations follow up: catalogue, pricing, payment methods, sales/orders, returns, working with operations to ensure timely shipments.
• Growth sales and improve digital image on e-retailers having the campaigns, pricing and product catalogue updates.
• E-merchandising excellence & localization for digital channels.
• Support in business case preparations for new channels openings.
• Keep an open line of communication with HQ ecommerce and digital teams.
• Customer Service through phone or email replying to questions, complaints, etc.
• Analyze and report business KPIs such as sales growth, average ticket value, conversion rate, and others for online sales.
• Monitor current and emerging e-commerce trends utilizing web analytics and business tracking tools to maximize commercial impact of online and marketing activations.

Qualifications

• Requirements and Experience:
• Experience: 3 to 5 years in:
• Magento
• SAP (recommended)
• Google Analytics & Google Data Studio
• Payment gateways
• Contact with companies specialized in fraud prevention and e-commerce
• E-Commerce / Digital Marketplace
• English advanced.

• Skills and Competencies:
• Results-oriented
• Proactive
• Analytical
• Teamwork
• Reporting and strong communication skills
• Ability to work with little supervision.