Human Resources Generalist

Overview

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.

We are looking for passionate Human Resources talent to join our growing company. If you are interested in being part of a dynamic team and contributing to our success, we want to meet you!

Responsibilities

The following duties are typical of the position, but are not all encompassing:

Hiring and Onboarding

• Drafting employment contracts
• Registering new employees in the company's systems
• Coordinating the delivery of work equipment and tools

Incident Control

• Monitoring and controlling vacations, sick leave, permits, absences, and deductions
• Handling termination processes and deregistration in internal systems
• Conducting exit interviews

Employee Counseling and Development

• Assisting managers with staff counseling and development
• Providing assistance with the corrective action program

Benefits Administration

• Administering major, minor, and life medical insurance policies
• Annual renewal with providers and follow-up on claims and employee inquiries
• Assisting with organizing, communicating, and implementing benefits and perks
• Maintaining relationships with providers and conducting internal benefit campaigns
• Providing employee support and problem resolution

Policies and Procedures

• Assist in drafting policies and procedures
• Updating the internal portal

Organizational Development

• Assist HR Manager with accessing the work environment, performance evaluations, and training needs of employees
• Applying, interpreting, and monitoring compliance with NOM035
• Assist with drafting job descriptions and evaluations
• Collaborating with managers on the annual salary strategy

Learning and Development (L&D)

• Coordinating ongoing L&D programs, including communication with participants and managers, organizing venues, registration and monitoring of enrollments, preparing materials, and follow-up evaluations
• Identifying and assessing training needs
• Evaluating feedback from training sessions and making improvements
• Establishing relationships with providers to meet training needs
• Participating in Managerial meetings and training or safety committees as needed

Qualifications

What You Will Bring:

• Bachelor´s Degree in Administration, Labor and Human Resources, B.S. in Labor and Employment Relations.
• Minimum of 5 to 7 (five to seven) or more years related practical experience with another employer.
• Experience with NOM 035 / Learning and Development / Talent Management / Organizational Development
• Advanced English level is required

What We Bring:

• Monthly gross based Salary. We will consider your location, education, experience, and any certifications that are directly related to the position.
• Benefits include: Monday to Friday schedule / Grocery Coupons / Major Medical expense insurance (Family Plan) / Dental & vision insurance / Internal Wellness program / Personal Career plan / Health insurance (Annual check-up) / And many more

Additional Perks Offered:

• A collaborative and supportive culture where you’re not just a number—you’re a critical and highly valued member of our team!
• A mindset of continuous learning where you are encouraged to ask questions, bring fresh ideas to the table, and pursue your professional development goals.
• A formal career path and real opportunities for advancement.
• A holistic approach to compensation and benefits that supports your physical and mental health, encourages work-life balance, and empowers your career advancement and financial success.

Why choose SSOE?

Once you experience the SSOE difference, you’ll understand the why behind our metrics:

• 28% - of our employees have been with SSOE for 10 years or more.
• 15% - percentage of employees with tenure exceeding 15 years.
• 99% - our CEO’s approval rating on Glassdoor.
• 98% - portion of our clients who say they would recommend us to a colleague.

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