Senior Business Analyst Logistics:

About the role:

Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Senior Business Analyst in the field of Logistics, assessing stakeholder requirements for digital solutions. Reporting to the Head of Digital Logistics, you will support the creation of digital-enabled logistic management including 3PL integration & communication, internal warehouse & distribution through innovative IT solutions. You will be the point of contact for the solution architecture and design of IT solutions for logistics processes, while closely collaborating with business needs and objectives. In addition, you will advise and support internal customers in formulating and concretizing their requirements and the creation of respective digital solutions.

Key responsibilities include:

• Be responsible for analyzing and optimizing the organization’s digital logistics processes including 3PL integration & communication, internal warehouse & distribution, transport management
• Collaborate with business stakeholders and solution architects to ensure compliance and enhance operational excellence
• Leverage their expertise to enhance quality, streamline workflows, and drive efficiency
• Create detailed business analysis, ensuring they meet organizational objectives
• Collaborate with business stakeholders (including conducting interviews, workshops and surveys) aligning needs and capturing requirements for digital solutions
• Create user stories, use cases, functional specifications and feasibility studies to evaluate proposed changes for new systems or enhancements
• Collaborate with other digital teams (including development teams) to design and implement solutions that meet business needs
• Create concepts and technical specifications for downstream implementation as services based on existing IT systems
• Recommend improvements to business processes and systems to enhance efficiency and effectiveness
• Close cooperation with the application management team implementing, maintaining and operating applications

About you:

• Master’s degree in IT, computer science, logistics, business administration, or a comparable field
• Proficient in English
• Advanced knowledge with IT solution design, logistic processes, feasibility studies, user acceptance testing etc.
• Knowledge of ERP systems, e.g. SAP (modules WM, SD, optional eWM or TMS solutions)
• Proficiency of business analysis tools and techniques (e.g., SWOT analysis, BPMN, UML)
• Familiarity with project methodologies (both waterfall and agile) as well as management software (e.g., JIRA)
• A minimum of 5 years of working experience in relevant fields
• Independent and self-driven personality, taking responsibility and owning tasks
• Strong analytical and problem-solving skills
• Ability to interpret data and draw insights
• Excellent written and verbal communication skills, ability to present to diverse audiences
• Willingness to learn and try new technologies and topics
• Ability to instruct employees and guide the solving of non-routine problems

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package
• Environment that welcomes workplace flexibility
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.