Sr. End User Computing Engineer

About the Role

An End User Computing Engineer is responsible for managing and optimizing the technology environment that directly impacts end users, such as desktops, laptops, mobile devices, and software applications. They ensure that these systems are functioning efficiently, securely, and are aligned with the organization's goals and user needs. This role involves deploying, configuring, troubleshooting, and maintaining hardware and software solutions, as well as providing technical support and training to end users. Additionally, End User Computing Engineers often collaborate with other IT teams to integrate new technologies and enhance user experience.

What the Candidate Will Do

Lead solution design, engineering, build, test, automate, and provision/manage functions within the End User Computing space. Optimize team member experience by providing superior technology solutions that are fit-to-function, secure, supportable, manageable and high-performing.

Participate in the development and lead the execution of end user technology strategy by promoting a digital enterprise level product/services mindset. Partner with the IT service management and infrastructure teams to build product roadmaps and lifecycles.

Optimize team member experience by providing superior technology solutions that are fit-to-function, secure, supportable, manageable and high-performing.

Partner with the IT service management and infrastructure teams to build product roadmaps and lifecycles.

Develop escalation models and assist support teams in the resolution of systemic/escalated issues related to hardware, build, software packaging, configuration management, imaging, patch management, device provisioning and new technologies for the End-User Computing environment

Design, engineers, implements, and configures high performance secure desktop and mobile device platforms that transform the way our team members work.

Assists with design, planning and implementation of projects / new technologies.

Identifies and resolves issues with the EUC management platforms, InTune/Entra ID/Active Directory/Group Policy/SCCM/O365

Basic Qualifications

7 – 10 Years of experience in the IT field, with particular focus in the design, engineering and management of end user technologies.

Advanced (3+ years) experience with associated management platforms such as InTune/Entra ID/SCCM/MECM/Workspace One

Advanced (3+ years) experience with configuration, deployment, and management of Windows and Mac client operating systems and mobile devices.

2+ years PowerShell/scripting/development and automation skills.

Familiar with modern engineering practices and resources.

Preferred Qualifications

Preferred Bachelor (4 year) degree with a technical major, such as engineering or computer science.

End user technology migration/ M&A experience preferred

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.