Vendor Relations Representative (Remote)

Friday, January 31, 2025

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

What you’ll be doing

To assist on compliance projects for major clients. You will provide management of FTA certificate solicitation process as directed or required. The role requires professional communication with clients, suppliers, and government representatives as well as administrative support for the Compliance team.

You will be responsible for…

• Ensuring timely phone follow-up with client’s vendors to obtain necessary documentation.
• Resolving missing or incorrect contact information.
• Maintaining client and vendor relationships.
• Performing as an integral part of the compliance team.
• Participating in meetings and working together as a team to complete projects.
• Utilizing client and Buckland software to organize and manage workload.
• Following client and Buckland procedures.
• Using analytical skills in problem-solving a variety of situations.
• Creating reports, assisting in drafting compliance processes and work instructions.
• Other responsibilities as assigned.

What we need from you

• High School Diploma or equivalent.

What skills & experience you’ll bring to us

• Preferred phone customer service experience.
• Strong work ethic with the ability to work independently.
• Professional and mature demeanor.
• Proficient in Microsoft Office tools with strong knowledge of Excel (preferred).
• Strong oral and written communication skills.
• Strong attention to detail and organizational skills.
• Solid analytical skills with an emphasis on accuracy.
• Strong team player with the ability to work independently.

Want to apply? Get in touch today

Please visit www.Buckland.com to learn more about Buckland and the services we provide. The career page will highlight all current open positions. When applying, ensure to have your most up-to-date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. This applies to all terms and conditions of employment, including: recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall, and termination.