After Hours Account Executive | Weekend | up to $17,500

Sé de los primeros solicitantes.
Rapido Solutions Group
Zapopan
MXN 200,000 - 400,000
Sé de los primeros solicitantes.
Ayer
Descripción del empleo

At Rapido Solutions Group we are committed to connecting hyper growth businesses with the best global talent, allowing customers to scale efficiently and effectively.

Our objective is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.

We combine in diversity, joy and passion to create a dynamic community that allows our customers to achieve their objectives in the best way.

At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.

What will you be doing?

  • Answer incoming customer calls, emails, and chat to provide detailed information for one-touch resolution
  • Data entry (documenting calls, activities, and emails) into our Call Center software
  • Process shipment change requests and follow up to ensure completion
  • Consistently monitor email requests and provide detailed information in a timely fashion
  • Regular and dependable work attendance. Be working when you are scheduled as agreed

Why do our employees choose us?

  • Pay & Perks: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.
  • Great Environment: Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.
  • Work-Life Balance: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.
  • +Plus: amazing amenities like Ping-Pong table, videogames area, beer on Fridays, Sports teams, and more Monthly activities.

Benefits:

  • Christmas Bonus
  • Holidays

After the first three months:

  • Life Insurance
  • Minor and Major Insurance
  • Assistance Bonus $500 MXN per month
  • Food Voucher $1,000 MXN per month
  • Saving fund 4%

Requirements

Who you are:

  • Fluent English Skills
  • Ability to multi-task and perform several duties at one time
  • Ability to establish and maintain effective working relationships with customers, employees, and management
  • Proactively establish and maintain effective working team relationships with all support departments
  • Must be proficient with Web software and familiar with Microsoft Office products – including Word, Excel, PowerPoint, Outlook, etc.

Follow Us

Do you want to take a sneak peek? Check it out! https://linktr.ee/rapidosgmx

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