Bilingual Customer Service Representative en connectionnet | Oferta de Empleo en Monterrey, Nue[...]

Bilingual Customer Service Agent - No Prior Experience Required

Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

Key Responsibilities:

1. Customer Service: Respond to customer queries and requests.
2. Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
3. Problem Solving: Identify and resolve customer issues effectively.
4. Data Recording: Maintain accurate records of customer interactions.
5. Customer Education: Provide information about products/services.
6. Internal Collaboration: Work with other departments to address customer issues.

Requirements:

1. Communication Skills: Excellent interpersonal communication and empathy.
2. Problem Solving: Ability to find solutions.
3. Flexibility: Availability for rotating schedules and weekends.

Compensation:

1. Attractive and Competitive Salary
2. Statutory and Superior Benefits
3. Savings Fund
4. Performance Bonuses

100% Paid Training

If you are a student, we respect your school schedules. Both part-time and full-time positions are available.

Salary Range: $7,241.00 - $10,000.00

Location: Jalisco